Process Manager

il y a 4 jours


Luxembourg GovJobs Temps plein

**Statut** : Fonctionnaire

**Qui recrute ?**:
Chambre des Députés (Administration parlementaire)

**Missions**:

- Vous serez en charge du projet de documentation des processus politiques et administratifs de la Chambre des Députés;
- Vous organiserez et animerez des ateliers de travail et de sensibilisation avec les différents services de l’Administration parlementaire afin d’établir le référentiel des processus et de récolter l’information nécessaire à leur description;
- Vous formaliserez les processus en utilisant la plateforme Aris (Framework Prometa étatique);
- Vous maintiendrez les processus dans le temps en étroite collaboration avec les services de l’administration;
- Vous assurerez des formations relatives à l’exploitation de l’outillage BPM mis en place;
- Vous serez le principal interlocuteur de la Chambre des Députés avec les services gouvernementaux en charge du framework Prometa;
- Vous accompagnerez la digitalisation de processus et de procédures.

**Profil**:
**Compétences techniques**
- Maîtrise des techniques d’organisation et de gestion de projet;
- Maîtrise des techniques d’interview et d’animation de réunion;
- Expérience confirmée dans le domaine de la modélisation et gestion des processus. La maîtrise du framework ARIS/Prometa est considérée comme un atout;
- Excellentes connaissances en BPM;
- Maîtrise des outils bureautiques (Microsoft Office);
- Maîtriser les trois langues administratives et l’anglais.

**Compétences comportementales**
- Disposer d’un esprit de synthèse et d’une bonne capacité analytique;
- Etre un excellent communicant et être à l’écoute;
- Faire preuve d’ouverture d’esprit et de pédagogie;
- Savoir gérer les situations de stress et gérer les priorités;
- Travailler de façon autonome et savoir prendre des initiatives;
- Etre capable de travailler sur plusieurs tâches en parallèle;
- Avoir le sens de l’organisation et faire preuve d’anticipation;
- Savoir travailler en équipe;
- Adapter la communication en fonction de son audience;
- Faire preuve de flexibilité et de disponibilité;
- Faire preuve d’une grande curiosité intellectuelle et d’ouverture d’esprit.

**Conditions d’admission**:
**Le poste est réservé aux lauréats de l’examen-concours**

**Diplômes**

Vous êtes titulaire d’un grade ou diplôme délivré par un établissement d’enseignement supérieur reconnu par l’Etat du siège de l’établissement et sanctionnant l’accomplissement avec succès d’un master ou de son équivalent.

**Expérience**

Vous avez une expérience de plusieurs années dans le domaine de la documentation et de la gestion de processus métier (BPM).

**Langues**

Vous répondez aux exigences des connaissances de 3 langues administratives pour le groupe de traitement A1.

**Nationalité**

Vous êtes ressortissant d’un État membre de l’Union européenne.



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