Itil Problem and Process Manager

**Job Description**: In order to join one of our teams in Luxembourg, Arηs Cube is looking for a **Process and Major Incident & Request Manager (M/F) **to lead the Service Management processes. Your Main Responsibilities: - Design, deploy, and maintain ITIL processes - Monitors the performance of processes and composes reports - Develop initiatives for...

**About Proximus Luxembourg** Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit. With PSF support status, the company has almost 750 employees. All these experts share a passion for digital...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**About Proximus Luxembourg** Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit. With PSF support status, the company has almost 750 employees. All these experts share a passion for digital...

**ITIL Operations Manager (Incident & Change Management) - Luxembourg (EU Nationals Only)** Major European Institution in Luxembourg (& Belgium) **Activities**: - Coordinates activities that affect IT Operations organisation - Responsible for the production and planning of daily operations - Liaise with the Team leaders but also with the different team...

ITIL Service Delivery Manager (Network/SDN infrastructure) Location: luxembourg (or nearshore), onsite/Hybrid working Duration: 6-12 months initial (with extensions), freelance Start: ASAP, or notice considered EU nationals only for onsite/regional working An exciting long-term freelance opportunity to work for one of the most reputable organisations in...

Bachelor's degree with experience in a program management role. - Strong leadership skills; experience leading large scale project or programs; owning weekly & monthly status reports and updates - Strong Project management and analytical skills; Ability to manage different programs at a network level to influence and obtain buy-in, and then drive execution,...

**Mission**: As part of the Group Project Management Office, your mission will be to develop our Capital Investment Project Methodology (CIPM) the associate processes, procedures and best practices based on lessons learnt. You will also contribute to the assessment of projects and the development of our capabilities and competencies (Project Management...

A degree in business, supply chain, transportation, economics or a technical field - Relevant experience working in a supply chain, transportation, project management or management consulting role - Relevant experience in project management or management consulting including handling multiple ongoing projects - Relevant experience using Microsoft Excel for...

**Job Location: luxembourg**: Luxembourg **Company description**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more...

A degree in business, supply chain, transportation, economics or a technical field. Relevant experience in using data or anecdotal evidence to influence business decisions Strong written and oral communication skills with an ability to concisely summarize relevant data and convey results by effectively articulating complex messages Relevant experience of...

**Job Description**: You want to combine passion and IT expertise? You are **talented**, **motivated** and **ambitious**? Then, we will be more than happy to **meet you**! ARHS Cube is looking for an** Incident Manager (M/F) **who will be in charge of the upkeep and smooth operations of IT systems overseeing all aspects of the incident management process....

Bachelors degree - Transportation or Supply Chain experience, within a high-volume logistics, manufacturing or engineering environment, as well as Project Management experience. - Experience using data and metrics to test theories, confirm assumptions, generate ideas, execute and measure success - Advanced knowledge of Excel and demonstrated experience...

Europ-IT group provides IT services and engineering to corporate clients, small to medium sized business and other various companies throughout Europe. Ce rôle sera central pour veiller au respect de la bonne exécution de ces processus afin de garantir la disponibilité, la rapidité, la qualité, la fiabilité et la bonne gestion des services IT. Ce...

TASK RESPONSIBILITIES: As a Service Management Analyst, you will play a pivotal role in ensuring the efficiency, effectiveness, and quality of our service delivery processes. You will be responsible for analyzing, designing, implementing, and maintaining service management processes and systems to support our organization's objectives. This role requires a...

Context of the job Pourquoi rejoindre KEYTEO Luxembourg ? Chez Keyteo Luxembourg, nous sommes une Société de Conseil spécialisée dans les domaines de la Stratégie Digitale et de l’Expertise Métier. Nous accompagnons nos clients dans les secteurs de la Banque, Assurance Finance et Télécommunications, dans leurs objectifs de transformation et...

**Your tasks** - 2nd level support and maintenance; - Installation and configuration of system components and server software, including patch 2 management; - Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution; - Coordinate with hosting services and database management teams; - Scripting &...

Pour l’un de nos clients, une banque située à Luxembourg, Nous recherchons un ITSM Manager Contexte: En vue de renforcer son équipe ITSM, notre client recherche activement un collaborateur ITSM Manager, qui sera responsable des quatre processus ITSM clés : IT Change Management, Service Request Management, Incident Management et Problem...

As a member of the IT Audit team, you will contribute to IT audit client engagements in Luxembourg and abroad. A significant component of your work will be to support the Financial Audit as a member of integrated audit teams with IT related audit work, including evaluation of a client’s IT environment, testing of IT controls and data analytics. Other areas...

**Job Description**: You want to combine passion and IT expertise? You are **talented**, **motivated** and **ambitious**? Then, we will be more than happy to **meet you**! ARHS Cube is looking for an **Infrastructure** **Project Manager** **(M/F)**, to join our team at one of the European institutions based in Luxembourg. **Typical tasks will be**: -...