Customer Program Specialist English/french/arabic

Il y a 2 mois


Luxembourg Husky Technologies Temps plein

Are you looking to join a world-class manufacturing organization? At Husky TechnologiesTM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution - we want you to join the Husky TechnologiesTM team

**What we offer**
- Excellent benefits package and retirement savings plans as well as life insurance program
- Competitive vacation policy promoting work-life balance
- Challenging career opportunities and growth
- Opportunity to work, innovate and collaborate with passionate people who drive change
- Amazing team - we are the best in the world at what we do

**Husky Technologies**TM** Campus**
- Large, beautiful campus with clean, state-of-the-art air-conditioned offices and manufacturing facilities with high air quality, climate control and outstanding safety records
- Onsite fitness and wellness center
- Organized out
- and indoor sports activities such as beach volleyball, running teams, and bicycle teams
- Access to onsite medical practitioners
- Onsite cafeterias with fresh and healthy meal options
- Free parking

**Job Summary**

As a member of the Customer Success Management (CSM) Europe team, you will be responsible for managing Advantage + Elite Contracts from order intake to delivery as well as to achieve the key performance indicators of the product. In this role, you will be a key contact for customers to ensure customer satisfaction and contract renewal.

You will report to the Director Customer Success located in Luxembourg.

**Responsibilities**
- Implements and leads the Contract planning process, its implementation and sustainment, responsible to achieve the stated KPI (availability, cycle time, energy consumption, quality, resin usage)
- Work with key cross-functional teams throughout the Organization with the goal of maintaining the Contract commitments on a continuous basis
- Project Manages all activities and services provided within the Contract, ensuring they are done on time, based on a predefined timetable, in an efficient way
- Ensures all services included in the Contract are well defined, properly documented (in the proper Husky systems), and properly scheduled
- Manages customer expectations to ensure complete alignment with the Contract objectives and goals Plan and schedule Contract timelines and milestones using the appropriate tools. Responsible for the milestones and deliverables.
- Develop and deliver progress reports, presentations, and other Contract documentation, internally and to the customer.
- Coordinate all activities related to the Contract implementation and ongoing activities.
- Focus should be in the involvement and awareness of the daily activities and issues related to the Contract. Key contact, both internally and customer.
- Ensure customer is satisfied with contract Manage and lead weekly call with customer Escalate issues when required Builds relationship with customers Schedule upcoming work with Field Service teams

**Qualifications**
- Mechanical or electrical engineering or equivalent experience
- Knowledge of injection molding machinery and related mechanical, hydraulic, and electronic technologies considered an asset
- Customer-focused attitude
- Excellent communication and coordination skills
- Strong organizational and project management skills
- Strong negotiation, facilitation, conflict management skills and the ability to professionally interact with team members
- Logical thinking capabilities and continuous improvement attitude

Fluent in English; French and/or Arabic considered an asset

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.



  • Luxembourg Hootsuite Temps plein

    We're looking for a **Senior Customer Success Manager** to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you'll consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly...

  • Arabic Translator

    Il y a 5 mois


    Luxembourg Fisher Investments Europe Temps plein

    Overview: **The Opportunity**: As part of the firm’s in-house translation team, the FIL Arabic Translator will provide translation services to internal clients across Sales, Service, Research, Content, Marketing, Legal and Compliance, and other groups. You will be involved in translating, editing, and proofreading content in Modern Standard Arabic. You...


  • Luxembourg Husky Technologies Temps plein

    Are you looking to join a world-class manufacturing organization? At Husky TechnologiesTM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a...


  • Luxembourg Talkwalker Temps plein

    The **Customer Success team** is the face and voice of Talkwalker, reflecting the company's core values in its strategic collaboration with customers. The CSM’s role is to consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly leverage the powerful analytics available to them in...


  • Luxembourg City Sofitex Talent Recruitment Temps plein

    LE POSTE :For one of our clients, an industrial company located in Luxembourg-Strassen, Sofitex Talent is currently looking for a Customer Service Representative English/Dutch/French (M/F)Your tasks:•Follow up orders from quotation to payment in a timely and efficient manner, for all customers•Raise orders and for machines projects / process invoices for...


  • Luxembourg City Sofitex Talent Recruitment Temps plein

    LE POSTE : For one of our clients, an industrial company located in Luxembourg-Strassen, Sofitex Talent is currently looking for a Customer Service Representative English/Dutch/French (M/F) Your tasks: • Follow up orders from quotation to payment in a timely and efficient manner, for all customers • Raise orders and for machines projects / process...


  • Luxembourg City Husky S.A. Temps plein

    Job DescriptionWe are seeking a highly skilled Senior Customer Success Manager to join our team at Husky TechnologiesTM. In this role, you will be responsible for developing accounts strategic initiatives promoting Customer Success Management (CSM) solutions in North Africa.The ideal candidate will have a strong background in the Injection Molding Industry...

  • Brand Specialist

    Il y a 5 mois


    Luxembourg Amazon EU Sarl - A84 Temps plein

    Bachelor’s/Master’s degree or equivalent experience - Fluent written and verbal communication in English and French (minimum C1 level) - Minimum of 12 months professional experience after graduation in Sales, Buying, Project Management, Supply Chain, Marketing or Consulting. - Knowledge in MS Office programs (e.g. Excel, PowerPoint) At Amazon we’re on...


  • Luxembourg Amazon EU Sarl Temps plein

    Bachelor's degree - Program or project management experience - Experience working cross functionally with tech and non-tech teams experience - Experience defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level - Experience defining program requirements and...


  • Luxembourg Solar Screen - English Temps plein

    Employer As one of the major European players in adhesive solutions for windows, walls and furniture, **Solar Screen** proudly deserves an international network of more than 4000 professional installers for more than 40 years. Solar Screen has elevated excellent service, product expertise and innovation to its DNA to support yearly double-digit growth over...

  • Junior Aml Consultant

    Il y a 7 mois


    Luxembourg Arendt & Medernach Temps plein

    Arendt Regulatory & Consulting S.A. is a Luxembourg-based advisory company active in the areas of risk and compliance, business, fraud investigation and regulatory advisory, fund distribution and governance. It offers regulatory consulting and advisory services and assistance to an international and sophisticated client base across multiple industries. Fraud...

  • Junior Aml Consultant

    Il y a 6 mois


    Luxembourg Arendt Regulatory & Consulting Temps plein

    Arendt Regulatory & Consulting S.A. is a Luxembourg-based advisory company active in the areas of risk and compliance, business, fraud investigation and regulatory advisory, fund distribution and governance. It offers regulatory consulting and advisory services and assistance to an international and sophisticated client base across multiple industries. Fraud...


  • Luxembourg Solar Screen - English Temps plein

    As one of the major European players in adhesive solutions for windows, walls and furniture, **Solar Screen** proudly deserves an international network of more than 4000 professional installers for more than 40 years. Solar Screen has elevated excellent service, product expertise and innovation to its DNA to support yearly double-digit growth over the last 6...


  • Luxembourg Believe Resourcing Temps plein

    **About our client**: They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most **exciting brands.** They thrive on making a difference in the lives of people and businesses. They bring together **passionate, fun-loving **people and give them the freedom and tools they need to look after...


  • Luxembourg Solar Screen - English Temps plein

    Solar Screen is a leading European provider of adhesive solutions specializing in window, walls, and furniture. With over 40 years of industry presence, we have developed an expansive international network, comprising more than 5000 professional installers. Our commitment to superior service, product expertise, and innovation has been pivotal in achieving...


  • Luxembourg Amazon Web Services EMEA Sarl Temps plein

    Relevant experience in technology, Cloud, Public Sector or EMEA regions - Must be fluent, in both written and spoken English and Italian at a business level - Strong verbal and written communication skills with high level of comfort working with diverse set of customers As a member of the Customer Enablement Specialist Team supporting EMEA, you will be part...


  • Luxembourg Amazon Web Services EMEA Sarl Temps plein

    Relevant experience in technology, Cloud, Public Sector or EMEA regions - Must be fluent, in both written and spoken English and German at a business level - Strong verbal and written communication skills with high level of comfort working with diverse set of customers As a member of the Customer Enablement Specialist Team supporting EMEA, you will be part...

  • French Language Teacher

    Il y a 3 mois


    Luxembourg Done by Native Temps plein

    **About Us**: Done by Native is a dynamic small business that operates on private and government contracts. With offices on four continents, DBN specializes in language services and logístical support. At DBN, we uphold core values of integrity, excellence, and empowerment. We are actively seeking individuals who are highly motivated, experienced,...


  • Luxembourg City Husky S.A. Temps plein

    Are you looking to join a world-class manufacturing organization? At Husky Technologies TM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a...

  • Experienced Auditor

    Il y a 5 mois


    Luxembourg Grant Thornton Luxembourg Temps plein

    Description **Working place**: Company’s office, client’s office, homeworking, satellite offices. **Contract type**: Permanent contract **Location**: Luxembourg Hamm / Client offices **Ready to start your next challenge?**: Grant Thornton Luxembourg is currently seeking an **_Experienced Auditor (M/F)_** to start **_ASAP._** Working at Grant Thornton...