Windows System Administrator
Il y a 2 mois
We are currently looking for a Windows System Administrator (L2 Support) on behalf of one of our clients for a permanent contract.
**Responsibilities**:
You act as Level 2 support on escalation from Level 1 to solve complex incidents and provide Level 1 support in case of overflow of activities
You provide daily reporting activities to the IT Support Coordinator
You daily support end-users in standard services (standard requests and incidents)
You perform system monitoring to proactively identify operational issues and system management activities
You act on production Servers/Environment in an analysed, controlled and risk aware manner
You maintain information systems components efficiency according to defined procedures and service levels
You support other Group IT entities on daily management of systems
You implement solutions for our business and our IT infrastructure
You provide high quality support for any kind of incident
You ensure all operational procedures, monitoring and support procedures are up-to-date and executed as required
You guarantee an efficient incident management, meaning incident resolution under the SLA
You hold a bachelor's degree or an equivalent diploma in IT
You have a minimum of 2 years of experience in a similar function
An ITIL certification is preferable
Knowledge of Scripting (PowerShell)
You are proactive, curious, flexible and you collaborate with others to solve incidents/ problems
You have good oral and written skills in French and English. The knowledge of German and/or Luxembourgish is considered an asset.
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