System Support Representative
il y a 5 jours
Would you like to evolve in a structure where professional self-fulfillment and career development are key words ?
CTG was founded in 1966 in Buffalo, USA. CTG is an international IT solutions & services company, back over 50 years of experience.
CTG is the most reliable IT service provider, built on 50 years of meeting our commitments to make technology work for our clients and deliver real business value.
CTG Luxembourg PSF has more than 25 years’ service in the Luxembourg market, and the company’s continued success can be attributed to its dedicated employees. On a daily basis, the company strives to have a stronger relationship with these employees and provide them with a great work environment.
CTG’s Human Resources policy has always included a dedicated career management team, which ensures a strong link between the company and its consultants.
This approach, unique within an IT consulting company, is proving to be effective, particularly in terms of career development. The Competence Developer establishes and maintains a lasting relationship between employer and employee.
CTG Luxembourg PSF is one of the only companies in Luxembourg repeatedly recognized as "Bestworkplace ®"
As a CTG team member, you will help to deliver high-value, industry-specific IT services with clear alignment on our client’s goals and metrics for each project.
**In Luxembourg, we offer career opportunities in**:
Infrastructure
Support
Softawre development
Testing
Financial services (business analysis...)
Compliance
CTG offers our team members competitive compensation and benefits packages, and provides many training opportunities for our employees - from computer-based training to a training program for different certifications.
At CTG, we also know that connections make us stronger - both connecting to your clients to create and deliver the right IT services, and connecting with your colleagues to create a positive work environment.
We are proud to be R-E-L-I-A-B-L-E at CTG
CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector.
We are currently hiring a System Support Representative (M/F) for one of our Delivery Center (located in Bertrange & Esch-Belval).
Your missions
You are responsible for the contact with the user after escalation from the first line Helpdesk team.
You analyze the nature of the incident and are capable to provide a profound solution or assist the user in a workaround,
You handle more advanced administration tasks (Policy Groups, Active Directory...),
You update incident log in incident tracking tool and route of incident to the Infrastructure Team,
You propose improvement suggestions in incident, problem and change management.
**Profile**:
**Technical Skills**:
You have at least 2-3 years of experience as Helpdesk Agent and are able to resolve technical incidents.
**You are familiar with Windows environments**: Windows 10, Windows Server2012/2016...
You have an advanced knowledge of MS Office and ideally with Office 365,
You are familiar with ticketing tools and ITIL guidelines,
You already worked with Hyper-V or VMware environment,
You ideally have already use software deployment tools (SCCM/MECM).
**Soft Skills**:
You have strong communication skills (verbal and written) with the capacity to work in a dynmic environment,
You are motivated and have a "can-do" attitude,
You are client/service oriented,
You are team player and are able to communicate with different teams (Helpdesk, Infrastructure...),
You know how to be autonomous and proactive.
You are flexible and open to work in shift mode (6am to 10pm, nightshift and weekend),
You are open to work both from Bertrange & Esch-Belval.
Our Offer
An attractive salary package with or without a company car
A 13th month at the end of the year or each month
Meal Vouchers or financial compensation
A dedicated training program with personal development plans
Extra-legal advantages (IT material, banks,...)
**Regular events with the CTG team**: learning lunches, Staff meeting, Xmas, Marathons,
Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.
-
Customer Support Representative
il y a 4 heures
Luxembourg DNXCORP Temps pleinDNX Network is seeking for a dedicated and responsible Support Representative to join our team, focusing on providing exceptional mail and chat support to clients and content providers on the various streaming websites under our brands. The company has been in business since the year 2000, dynamically advancing in different aspects of the worldwide...
-
Internship - Administrative Support Representative (Legal Department)
il y a 2 semaines
Luxembourg Brown Brothers Harriman Temps pleinAt BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to...
-
Intermediate Representative, Client Processing
il y a 3 jours
Luxembourg The Bank of New York Mellon Corporation Temps plein**Intermediate Representative, Client Processing** Grade: F - **Description**: **Position Summary**: As a FATCA and CRS Client Processing representative you will be a key contact person for both our clients and internal teams to ensure full implementation and maintenance of the FATCA and CRS information in conjunction with the relevant FATCA and CRS...
-
Sales Representative
il y a 4 heures
Luxembourg Tenaris Temps plein**Sales Senior Representative** **Location**:Luxemburg **Department**: Sales - Pricing - Profit - Analysis - Reporting - Strategize - Collaboration At Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services. We attract and retain the best...
-
Customer Care Representative
il y a 1 jour
Luxembourg Luxaviation Temps plein**Customer Care Representative** We are looking for a Customer Care Representative to join our team in Brussels. **Main Responsibilities** * Account Management of Aircraft Owners: - Build long term relationships with aircraft owners & members of their staff. - Organize owner flights while ensuring top-level quality of service & operations. - Ensure...
-
Windows System Administrator
il y a 5 jours
Luxembourg Spring Professional | LHH Recruitment Solutions Temps plein**Client Description**: We are currently looking for a Windows System Administrator (L2 Support) on behalf of one of our clients for a permanent contract. **Responsibilities**: - You act as Level 2 support on escalation from Level 1 to solve complex incidents and provide Level 1 support in case of overflow of activities - You provide daily reporting...
-
Windows System Administrator
il y a 1 semaine
Luxembourg Spring Professional Luxembourg | LHH Temps pleinWe are currently looking for a Windows System Administrator (L2 Support) on behalf of one of our clients for a permanent contract. **Responsibilities**: You act as Level 2 support on escalation from Level 1 to solve complex incidents and provide Level 1 support in case of overflow of activities You provide daily reporting activities to the IT Support...
-
Windows System Administrator
il y a 1 semaine
Luxembourg Spring Professional Temps plein**Employment Type** - Full Time **Contract Type** - Permanent **Category** - IT **External Reference** - A1H6M000007KY2EQAU **Location** - Luxembourg **Client Description**: We are currently looking for a Windows System Administrator (L2 Support) on behalf of one of our clients for a permanent contract. **Responsibilities**: - You act as Level 2...
-
Technical Sales Representative
il y a 1 semaine
Luxembourg Skeeled Recruitment Temps pleinDescription Our client, a small-scale company specializing in equipment rental for the construction market, is currently seeking a Technical Sales Representative. **Responsibilities**: - Develop and maintain a portfolio of existing and potential clients. - Promote the company's products and services to prospective customers. - Provide tailored advice to...
-
Customer Service Front End Representative
il y a 1 jour
Luxembourg Spring Professional Temps plein**Employment Type** - Full Time **Contract Type** - Temp **Category** - Procurement & Supply Chain **External Reference** - A1H6M000008SEXMQAE **Location** - Luxembourg **Client Description**: Our client, a global solutions provider in the manufacturing sector, is looking for a Customer Service Representative to support their team for at least 6...
-
Depositary Services Senior Representative
il y a 4 heures
Luxembourg Brown Brothers Harriman Temps pleinAt Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value...
-
Senior Compliance Representative
il y a 1 semaine
Luxembourg Brown Brothers Harriman Temps pleinAt Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value...
-
Depositary Services Senior Representative Alts
il y a 4 semaines
Luxembourg Brown Brothers Harriman Temps pleinAt Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value...
-
System Admin Client Technology Support
il y a 3 semaines
Luxembourg BCD Temps plein**Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team** **System Admin Client Technology Support (Remote)** - Full time, Luxembourg City, Luxembourg_ In this role you will be part of a virtual team of System Administrators across the world you help our users and Site Administrators on managing configuration changes...
-
Front Office/middle Office Systems Support Officer
il y a 1 semaine
Luxembourg Axis Temps pleinVous assurerez le support aux utilisateurs (internes et externes) et la maintenance fonctionnelle des systèmes ;Vous assisterez les opérationnels dans la mise en œuvre de nouvelles fonctionnalités ;Vous serez en charge de la formation des utilisateurs sur les nouveaux développements ;Vous serez... **Description** - Vous assurerez le support aux...
-
Front Office/middle Office Systems Support Officer
il y a 1 semaine
Luxembourg Axis Temps pleinYou will provide user support (internal and external) and functional maintenance of the systems;You will assist operational staff in the implementation of new functionalities;You will be in charge of training users on new developments;You will be responsible for the onboarding of new clients; You... **Description** - You will provide user support (internal...
-
Business Application Support Analyst
il y a 1 jour
Luxembourg Arendt & Medernach Temps pleinArendt & Medernach is the leading independent business law firm in Luxembourg. The firm’s international team of more than 400 legal professionals represents Luxembourg and foreign clients in all areas of Luxembourg business law from its main office in Luxembourg and representative offices in Hong Kong, London, New York and Paris. Our service to clients is...
-
Transfer Agency Investor On Boarding Representative
il y a 4 heures
Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Business Application Support Analyst
il y a 4 heures
Luxembourg Arendt Temps pleinArendt & Medernach is the leading independent business law firm in Luxembourg. The firm’s international team of more than 400 legal professionals represents Luxembourg and foreign clients in all areas of Luxembourg business law from its main office in Luxembourg and representative offices in Hong Kong, London, New York and Paris. Our service to clients is...
-
Senior Client Service Representative
il y a 4 jours
Luxembourg Select Luxembourg Temps plein**Organisation and department description** Our client, an international Financial Service provider established in Luxembourg for decades, is looking for a **Client Service Representative.** **Job description** In this role you will act as a primary contact for clients and internal operational teams. You will provide timely and accurate resolution of...