Emplois actuels liés à Client Success Representative - Luxembourg - INFUSE
-
Client Success Representative
il y a 3 semaines
Luxembourg INFUSE Temps plein**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Intermediate Representative, Client Service
il y a 3 semaines
Luxembourg The Bank of New York Mellon Corporation Temps plein**Overview of responsibilities**: The Intermediate Representative, Client services for Corporate Trust reports into his/her Team Leader and provides support to the team and to the daily activities of clients serviced out of The Bank of New York Mellon SA/NV, Luxembourg Branch (“BNYML”). Such supporting responsibilities shall include (but not be limited...
-
Head of Global Client Success
il y a 3 semaines
Luxembourg FE fundinfo Temps plein**Are you ready to lead a high-performing team dedicated to delivering exceptional client service and driving success in a dynamic, innovative environment?** As the **Head of Global Client Success** at FE fundinfo, you will have the opportunity to shape and execute a comprehensive client success strategy, ensuring client satisfaction, loyalty, and advocacy....
-
Intermediate Representative, Client Service
il y a 3 semaines
Luxembourg BNY Mellon Temps pleinOverview **Overview of responsibilities**: The Intermediate Representative, Client services for Corporate Trust reports into his/her Team Leader and provides support to the team and to the daily activities of clients serviced out of The Bank of New York Mellon SA/NV, Luxembourg Branch (“BNYML”). Such supporting responsibilities shall include (but not be...
-
Senior Representative Fund/client Accounting 2
il y a 4 semaines
Luxembourg BNY Mellon Temps plein**Senior Representative, Fund/Client Accounting 2 Rue Eugène Ruppert** The main role of the Fund Accounting & Investor Tax Oversight Administrator is to perform the Fund Accounting & Investor Tax operational work (oversight review of the daily FA & Investor Tax tasks, reporting preparation, client queries), by ensuring that all tasks are performed in...
-
Head of Client Success
il y a 2 semaines
Luxembourg Select Luxembourg Temps plein**Organisation and department description** Our client, a reknowned bank in Luxembourg, leader in online financial and trading services, is currently looking for a Head of Client Success to delve into opportunities within its Private Client segment. **Job description** Your role involves: - Making consultative calls to affluent and HNW prospects,...
-
Customer Support Representative
il y a 4 semaines
Luxembourg DNXCORP Temps pleinE-tainment, a leading multinational entertainment platform, is seeking a dedicated and results-oriented Support Representative to join our growing team. As a Support Representative, you will play a crucial role in providing exceptional customer service to both clients and content providers across our various streaming websites. E-tainment is a dynamic and...
-
Inside Sales Representative
il y a 4 semaines
Luxembourg SOPRA STERIA PSF Temps plein**Company Description** Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology...
-
Sales Security Services Representative
il y a 2 semaines
Luxembourg Brinks Temps pleinBrink's Security Luxembourg est à la recherche d'un(e)** Sales Security Services Representative (H/F/X).** **Mission**: Le rôle du Sales Security Services Representative est de superviser un portefeuille de clients, de développer de nouvelles affaires avec les clients existants et de rechercher activement de nouvelles opportunités de vente. Les...
-
Senior Representative, Fund/client Accounting 2 Rue
il y a 2 semaines
Luxembourg BNY Mellon Temps pleinThe main role of the Fund Accounting & Investor Tax Oversight Administrator is to perform the Fund Accounting & Investor Tax operational work (oversight review of the daily FA & Investor Tax tasks, reporting preparation, client queries), by ensuring that all tasks are performed in accordance with the internal procedures and maintain a consistently high level...
-
Sales Representative Luxemburg
il y a 3 semaines
Luxembourg JTI - Japan Tobacco International Temps plein**JOB TITLE: SALES REPRESENTATIVE (M/F/d)**: **REGION: LUXEMBURG**: **CONTRACT TYPE: PERMANENT**: **PROFESSIONAL AREA: SALES**: **PROFESSIONAL LEVEL: EXPERIENCED**: **Sales Representative Luxemburg** Are you ready to join one of the most challenging FMCG sectors within an international company that offers a lot of opportunities for growth and...
-
Transfer Agency Representative
il y a 3 semaines
Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Client Success Specialist Based in Luxembourg
il y a 2 semaines
Luxembourg Donnelley Financial Solutions Temps pleinDonnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As...
-
Senior Representative, Anti Money
il y a 4 semaines
Luxembourg The Bank of New York Mellon Corporation Temps pleinPerforms due diligence to ensure accuracy of information. - Uses developed communication skills to engage in routine conversations with internal stakeholders and complex external clients in order to support an accurate data-gathering process and resolve any open issues. - Reviews MiFID Classifications to ensure accuracy of information. - Complete...
-
Sales Representative, UBER Eats
il y a 4 semaines
Luxembourg Uber Temps pleinAs a Sales Representative at Uber Eats, you'll play a key role in shaping the culinary landscape by partnering with Luxembourg's top independent restaurants and well-known chains. You'll have the chance to make a significant impact on the restaurant selection while building strong, lasting relationships. We're looking for someone who is not only passionate...
-
Client Service Senior Representative
il y a 3 semaines
Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Sales Development Representative
il y a 4 semaines
Luxembourg Instagrid Temps pleinPure instant power. Anywhere. We have created the world’s most advanced portable power supplies, bringing freedom to the way our customers work. With you we want to shape a world where advanced technology meets environmental responsibility and create lasting impact. We are working from all over Europe and the US, whether onsite, hybrid or fully remote....
-
Export Sales Representative
il y a 3 semaines
Luxembourg Faymonville Temps pleinDescription Afin de renforcer notre équipe à Lentzweiler (LU), nous recherchons à temps plein un **Export Sales Representative (M/F/d)**: **Tes tâches**: - Suivi des clients existants et acquisition de nouveaux clients - Conseil à la clientèle et commercialisation compétente de nos produits (de la phase de projet à la conclusion du contrat en...
-
Senior Representative, Anti Money
il y a 3 semaines
Luxembourg The Bank of New York Mellon Corporation Temps plein**Senior Representative, Anti Money Laundering/Prevention/Know Your Client** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody...
-
Customer Service Representative
il y a 3 semaines
Luxembourg Synergie Temps pleinEmplacement- Centre du Luxembourg- - Salaire- négociable- - Type d'emploi- Intérim- - Publié: - 2 heures depuis- - Catégorie- Tertiaire- - Date limite- OuvrirNotre agence Synergie à Esch/Alzette recherche pour l’un de ses client, un Customer Service Representative (M/F/d) Responsabilités: - Traiter, organiser, valider et assurer le suivi de toutes...
Client Success Representative
il y a 1 mois
**OUR HIRING PROCESS**:
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it's decision time If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.
We are looking for a bright, motivated person to join our team
We are looking for a German-speaking Client Success Representative to join our team. The role of Client Success involves fostering customer relationships to enhance retention and loyalty. This position entails close collaboration with customers to ensure satisfaction with the services provided and to address areas of concern.
**Responsibilities and Duties**
- Develop and maintain relationships with a select group of named accounts to ensure campaign success
- Serve as a trusted advisor for our clients and be an expert in INFUSE offerings
- Collaborate with the Sales team from proposal to delivery, including identifying and ensuring delivery options, integrations, and other operational aspects
- Create and coordinate account documentation including reports, RFPs, and other recommendations
- Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication, and onboarding
**Qualifications**
- Minimum two years of account management and/or customer success/service experience preferred
- Organized, detail-oriented, and able to manage 30+ clients at once
- Demonstrated ability to work both collaboratively as part of a team and independently with mínimal supervision
- Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
- Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
- Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc.
- Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success