Product Manager

il y a 2 semaines


Luxembourg AXA Temps plein

Chez AXA nous avons l’ambition de mener la transformation de notre métier. Nous cherchons des personnes talentueuses ayant une expérience diversifiée, qui pensent différemment, et qui veulent faire partie de cette transformation passionnante en challengeant le statu quo et faisant d’AXA - marque globale leader et une des sociétés les plus innovantes dans notre secteur - une entreprise encore plus performante et responsable.

**Vos missions**

Afin de développer la stratégie d’orientation client et de digitalisation, le/la **Product Manager - Customer Experience** réalisera la** « discovery » **et mènera à bien la** « delivery »**:

- Capturer, synthétiser et présenter les **besoins de nos clients** et **distributeurs** (agents et courtiers) via des **entretiens**, **enquêtes**, **mapping des parcours et pain point**s, etc.
- Analyser les **tendances et enjeux du marché** (ex. évolution et veille concurrentielle - offre services, process )
- Sur ces bases, identifier des **opportunités d’évolution** de nos **produits**, **processus** et **outils**. **Prioriser** ces opportunités par la valeur
- Animer une « **Squad** » virtuelle rassemblant les différentes parties prenantes (ex. Métier, Distribution, Marketing, juridique, Compliance, IT, etc.) pour faire évoluer nos produits, processus, outils, en lien avec les attentes clients & intermédiaires
- Orchestrer la **co-création** des solutions avec la Squad virtuelle
- **Challenger les solutions « techniques »** pour assurer des parcours/expériences uniformes, s’assurer de la cohérence au sein d’AXA Luxembourg et en ligne avec les attentes clients et pratiques de marché
- **Benchmarker les solutions possibles** (ex. entités d’AXA Groupe, concurrence) pour répondre aux besoins des clients / intermédiaires
- Livrer un **plan de solution à implémenter** (ex. évolution des parcours de souscription, évolution outils)
- Suivre **l’implémentation** des solutions priorisées (produit, processus, outil)

**Votre profil**
- Vous êtes titulaire d’un diplôme de niveau BAC+3 (ou équivalent).
- Vous avez une expérience dans un poste similaire.
- Vous avez un excellent sens de la communication à l’écrit et à l’oral.
- Vous avec l’esprit d’analyse et de synthèse et êtes orienté solution
- Vous êtes une personne dynamique et rigoureuse.
- Vous avez un esprit collaboratif et vous êtes capable de bâtir un climat de confiance.
- Vous maitrisez le français et de l’anglais ; toute autre langue représente un atout.

Nous vous offrons un environnement de travail enrichissant et porteur, l’expérience et les opportunités d’une entreprise locale à taille humaine qui fait partie d’un groupe international performant.

**Intéressé(e) ?**

Pour finaliser le recrutement, il vous sera demandé plusieurs pièces justificatives, telles que la copie des diplômes, un extrait du casier judiciaire et éventuellement des certificats des emplois précédents.


  • Product Manager

    il y a 6 jours


    Luxembourg KPMG Luxembourg Temps plein

    KPMG Luxembourg combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities. As a leading consulting firm with more than 1700 employees and more than 70 nationalities in Luxembourg, we know that our strength and capability come from our people, their experiences, culture and...

  • Product Manager

    il y a 13 heures


    Luxembourg Byborg Enterprises SA Temps plein

    **Company Description** Welcome to Byborg! As a leader in IT and streaming solutions, we specialize in delivering high-quality services that offer premium online experiences. Headquartered in Luxembourg and operating globally, our company is proud of its diversity, with over 40 different nationalities working side by side. Since its launch, our flagship...

  • Product Manager

    il y a 3 jours


    Luxembourg Amazon Services Europe SARL (LU) - A61 Temps plein

    Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection...

  • Product Manager

    il y a 1 semaine


    Luxembourg Rekuten Global Temps plein

    Job Description: The Business banking has a product / project management as well as entire operation responsibility in the bank. You’ll be responsible for the product development and project management to offer our financial services to partners, and communicate internally with the stakeholders to on-board and launch the service with...

  • Product Manager

    il y a 1 semaine


    Luxembourg Artec Group Temps plein

    **We are looking for a seasoned product manager to be in charge of developing software for storing & processing 3D scans, and collaborating on 3D projects.** **Job scope**: - Managing the development of 3D scanning software - Running the product roadmap - Identifying user needs, formulating and testing out hypotheses (customer development) - Managing the...

  • Product Manager Lead

    il y a 3 jours


    Luxembourg Infinit Temps plein

    **Job Title**: Product Manager Lead **Type**: Full-time **Experience**: +3 years **What about us?** Created in 2023, INFINIT operates in more than 6 countries and has in excess of 150 employees of different nationalities. At INFINIT we are reshaping the future of SMEs in select industries with an all-in-one platform that empowers small business owners...


  • Luxembourg M&G plc. Temps plein

    M&G plc. LuxembourgPosted 24 minutes ago Permanent Competitive - Product Governance Manager - At M&G our purpose is - **to help people manage and grow their savings and investments, responsibly**. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying...

  • Product Marketing Manager

    il y a 2 semaines


    Luxembourg Azenta Temps plein

    **Key Responsibilities**: - Develop product messaging maps for the product portfolio of B Medical Systems - Collaborate with product management and communication teams to develop marketing collaterals that resonate with our target personas - Develop product marketing strategies (Advertising, positioning, packaging etc) and craft compelling messages across...


  • Luxembourg M&G plc Temps plein

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...

  • Digital Product Manager

    il y a 13 heures


    Luxembourg Proximus Group Temps plein

    **About Proximus Luxembourg** Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit. With PSF support status, the company has almost 750 employees. All these experts share a passion for digital...

  • Product Manager

    il y a 13 heures


    Luxembourg Salonkee SA Temps plein

    Are you passionate about transforming the beauty and wellbeing industry through digital innovation? Look no further than Salonkee! As a leading European software company, we provide cutting-edge digital solutions to hair and beauty businesses, revolutionising the way they operate. At Salonkee, we are on a mission to digitalize the beauty and wellbeing...

  • Digital Product Manager

    il y a 2 semaines


    Luxembourg Proximus Group Temps plein

    **About Proximus Luxembourg** Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit. With PSF support status, the company has almost 750 employees. All these experts share a passion for...

  • Product Manager

    il y a 6 jours


    Luxembourg Salonkee SA Temps plein

    **Join Salonkee and revolutionise the beauty and wellbeing industry!**: Are you passionate about transforming the beauty and wellbeing industry through digital innovation? Look no further than Salonkee! As a leading European software company, we provide cutting-edge digital solutions to hair and beauty businesses, revolutionising the way they operate. At...

  • Product Management Generalist

    il y a 2 semaines


    Luxembourg Deutsche Bank Temps plein

    **Deutsche Bank International Private Bank (IBP) **offers wealthy individuals and institutions globally a wide range of traditional and alternative investment solutions across different asset classes. Within Deutsche Bank Luxembourg S.A., the International Private Bank manages **EUR 22bn **assets. As the strongest booking center within the European Union,...

  • Sr Product Manager

    il y a 1 semaine


    Luxembourg Amazon Europe Core Sarl Temps plein

    Bachelor's degree in Computer Science, Engineering, Mathematics, Economics, Business or a related discipline - Professional product management experience - Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions - Strong and successful communication skills which include the...

  • Project Manager

    il y a 1 semaine


    Luxembourg Deutsche Börse Temps plein

    **Learn. Develop. Grow. But always: Share value**: Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because...


  • Luxembourg Spire Temps plein

    We improve life on Earth with data from space._ Spire Global is a space-to-cloud analytics company that owns and operates the largest multi-purpose constellation of satellites. Its proprietary data and algorithms provide the most advanced maritime, aviation, and weather tracking in the world. In addition to its constellation, Spire's data infrastructure...

  • Senior Product Manager

    il y a 6 jours


    Luxembourg Amazon Services EuropeSARL(LU) Temps plein

    Experience with product delivery - Experience managing roadmap, strategy, and product definition - Basic SQL knowledge or data self-sufficiency for carrying out day to day jobs. - Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs - Ability to communicate clearly and effectively with...

  • Iws Product Management Officer

    il y a 2 semaines


    Luxembourg HSBC Temps plein

    HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in our geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. HSBC provides a comprehensive range of financial services through three global businesses:...


  • Luxembourg Amazon Services EuropeSARL(LU) Temps plein

    BS or BA in computer science, engineering, math, finance, or economics - 5+ years of product management or consulting experience in technology focused business - Basic SQL knowledge or data self-sufficiency for carrying out day to day jobs - Experience managing roadmap, strategy, and product definition - Team orientation and willingness to roll up sleeves to...