Product Support Specialist Emeia
il y a 2 semaines
Husky Technologies TM has a strong foundation built on innovation, close customer relationships and a unique culture and values.
We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy.
We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity.
This capability is at the core of our mission and competitive strategy.Husky Technologies TM offers a wealth of opportunity for personal growth and development.
Most importantly, Husky Technologies TM offers an opportunity to work with - and be challenged by - a team of great people.
Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change.
At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets.
We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.
Husky Technologies TM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution - then we want you to join the Husky Technologies TM team
As a member of the Global Field Support and Processing team, you will be responsible to provide troubleshooting and processing optimization support to closure system customers located throughout the world.
The responsibilities may include starting up and/or optimizing cycle times and closure quality on specialty and beverage closure systems, as well as standalone molds and/or mold conversions.
This position can be either located in Europe, Middle East, India or Africa.
Responsibilities:
- Successful process optimization of closure systems
- Support existing field service organization in closure hot runner, mold, mold conversions and processing issues
- Support quality team in SIF/SIR investigation in the field
- Mentor/train existing customer success team members to become more proficient in closure system operation & processing
- Provide regular and Effective written reports, suitable for internal or external audiences.
- Approximately 75% travel globally.
Qualifications:
- Degree or diploma in a technical field such as mechanical, electrical, engineering, air condition system or equivalent experience
- Minimum 5 years' experience processing closure systems
- Knowledge of Husky closure molds and hot runners
- Knowledge of closures inspection methodology and vision systems
- Skilled in troubleshooting closure defects and root cause analysis
- Knowledge of capping & filling systems and troubleshooting with respect to closure design & defects
- Excellent communication skills
- Customer orientated, dedicated team player, initiative taker
- Fluent in English
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