Itil Incident Manager

BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation.This...

**Description de l'offre d'emploi**:Afin de renforcer nos équipes, nous sommes à la recherche d'un** ITIL Incident Manager **parlant **français et anglais.****Vos principales responsabilités**:- Prise en charge de la gestion opérationnelle du processus- Coordination de toutes les activités du processus- Suivi des indicateurs clés de performance (Key...

Job Description:You are talented, motivated and ambitious? Then, we will be more than happy to meet youArηs Cube is looking for a ITIL Incident and Problem Manager/Owner (M/F) Your main responsibilities will be: Execute the daily activities of an incident manager : Drive Major incident resolution, communicate on incident resolution progress, escalate...

Hikma-Solutions recherche pour l'un de ses clients : "Incident manager (H/F)" en CDI.**Votre mission**:- Vous êtes en charge du pilotage des incidents majeurs et crises 24/7 ;- Vous assurez la qualité du service et la communication permettant aux différents acteurs de l'entreprise d'avoir une plus grande réactivité ;- Vous identifiez les écarts et...

The EIB, the European Union's bank, is seeking to recruit for its Group Corporate Services Directorate - Group Digital Office (GCS-GDO) - Platforms & Services Department (P&S) - Operations & Service Desk Division (OSDK) - Operations and ITIL Processes Unit (OIP) at its headquarters in Luxembourg, a (Senior) ITIL Process Manager.This is a full time position...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

CogniWave Dynamics est une société de consulting avec un esprit Start-up et des projets en Intelligence artificielle. Nous intervenons sur les métiers de la banque et de l'assurance, de l'IT et de la BI, des nouvelles technologies, de la cybersécurité et de l'intelligence artificielle.1) Nous avons développé un outil interne qui optimise/facilite la...

Afin d'accompagner un de nos clients, Institution financière de premier plan et **grande banque de la place**, nous sommes à la recherche d'un **SDM ITIL - Service Delivery Manager ITIL Infrastructures.****EKXEL IT Services, leader européen en ingénierie **informatique**, conseils en hautes technologies et IT services offre une expertise et un...

Le groupe américain CTG, compte plus de 3.300 employés dans le monde, dont plus de 500 à Luxembourg.Labellisée à maintes reprises Best Workplace, CTG intervient dans les domaines suivants:- Support- Infrastructure- Développement- Testing- Business analysisCTG Luxembourg PSF, est au service d'une clientèle à dominante financière et publique.Elle...

ITIL Operations Manager (Incident & Change Management) - Luxembourg (EU Nationals Only)Major European Institution in Luxembourg (& Belgium)Activities: Coordinates activities that affect IT Operations organisation Responsible for the production and planning of daily operations Liaise with the Team leaders but also with the different team members to ensure...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Job Description:You are talented, motivated and ambitious? Then, we will be more than happy to meet youArηs Cube is looking for a ITIL Problem and Process Manager (M/F) Your main responsibilities will be: Problem Management: Work with the Problem Manager to execute the daily tasks of the process Report updates on ongoing problems to the bank follow up...

Mission Dans le cadre du développement et de la maintenance des systèmes d'informations de la CSSF, le service « Systèmes d'informations de la CSSF » désire recruter un IT Incident and Problem Officer. Rôle & responsabilités *Superviser le processus de gestion des incidents et assurer la coordination avec les membres de l'équipe impliqués dans la...

IT Incident and Problem Officer (m/f)MissionDans le cadre du développement et de la maintenance des systèmes d'informations de la CSSF, le service « Systèmes d'informations de la CSSF » désire recruter un IT Incident and Problem Officer.Rôle & responsabilitésSuperviser le processus de gestion des incidents et assurer la coordination avec les membres...

About Proximus LuxembourgProximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit.With PSF support status, the company has almost 750 employees. All these experts share a passion for digital...