Sales Associate

il y a 2 semaines


Luxembourg, Luxembourg SB Recruitment and Services Temps plein
Pour l'un de nos clients, une Maison française d'accessoires de luxe, nous sommes à la recherche d'un **Sales Associate** temps plein pour la boutique de Luxembourg Ville.

**Défi**:
En tant que vendeur, vous êtes un véritable ambassadeur pour la Maison, ses produits et ses valeurs.

Votre rôle est de transformer les attentes et les besoins des clients en ventes réussies, et ceci afin de les fidéliser et d'assurer l'atteinte des objectifs de la boutique.

Voici quelques-unes de vos responsabilités:

- Vous offrez une expérience client exceptionnelle, en surpassant constamment les attentes du client
- Vous illustrez l'image d'une Maison de luxe à travers le service offert, une attitude professionnelle et positive, un code vestimentaire, des standards de comportement attendus,
- Vous répondez à toutes les questions et toutes les plaintes des clients de manière professionnelle, efficace et rapide
- Vous développez une connaissance détaillée et vaste de tous les produits, de la culture de la marque et de son ADN
- Vous participez à toutes les formations (formation produits, techniques de vente, ) et ceci dans le but d'offrir un service exceptionnel
- Vous développez et entretenez la qualité de la relation avec les clients
- Vous contactez vos clients dans le cadre d'évènements (ventes privées, lancement de produits,)
- Vous contribuez à une ambiance de travail efficace et agréable

**Profil**:

- Vous avez une expérience réussie dans le Luxe, une expérience caisse est un plus
- Vous avez une bonne connaissance des techniques de vente, une capacité à gérer plusieurs clients en même temps
- Vous avez la capacité à garder le contact avec vos clients et ainsi les fidéliser sur le long terme
- Vous avez une bonne connaissance des KPI's
- Vous êtes passionné par l'univers du luxe et les tendances
- Vous avez une bonne maîtrise des outils informatiques tels que Excel et Outlook
- Vous avez une bonne communication tant à l'oral qu'à l'écrit
- Vos qualités sont : honnêteté, transparence, discrétion, belle présentation, respect des personnes
- Vous êtes francophone et avez une très bonne maitrise de l'anglais

**Offre**:

- Un CDI à temps plein dans l'univers du luxe
- Des valeurs liées à l'authenticité, le respect, l'intégrité, l'engagement, l'ouverture d'esprit, la créativité
- Un salaire en adéquation avec le marché et votre expérience, complété d'avantages extra-légaux (commissions, chèques-repas, uniformes,)

Type d'emploi : Temps plein

Salaire : €30 000,00 à €40 000,00 par an
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