Contract Manager

Il y a 2 mois


Bertrange, Luxembourg Atalian Global Services Luxembourg Sàrl Temps plein

L’entreprise : Atalian Global Services Luxembourg

Un groupe fondé en 1944, un expert reconnu et un acteur de référence des Facility Services. ATALIAN accompagne les entreprises et les collectivités en façonnant avec elles les solutions adaptées à leurs besoins.

Nous proposons à nos clients les prestations suivantes : Facility Management, hygiène, mise en propreté tertiaire et industrielle, lavage de vitre, petits travaux, maintenance multi-technique, maintenance des espaces verts, accueil.

En quelques mots :

-       Une offre intégrée et une expertise multi-métiers.

-       La puissance d’un groupe international et l’agilité d’une entreprise locale.

-       Une culture entrepreneuriale et proche de ses clients.

-       Un engagement RSE fort et reconnu.

Dans le cadre du renforcement de nos activités au Grand-Duché du Luxembourg, nous sommes actuellement à la recherche d’un « Contrat Manager ».


Le Poste :

 

Directement rattaché(e) à la Direction des Grands Comptes, vous aurez pour responsabilité le déploiement et le management de nos services auprès de notre client dans le respect de notre politique santé – sécurité et compliance.

 

Vos missions :


-       Assurer la coordination des collaborateurs ATALIAN, des fournisseurs et sous-traitants pour l'exécution des services délivrées sur le site conformément aux exigences contractuelles

-       Être le point d’entrée unique et nouer une relation partenariale de confiance avec les interlocuteurs client.

-       Être force de proposition sur les nouveaux enjeux environnementaux.

-       Piloter, mesurer et reporter la performance des services délivrés et assurer leur conformité avec les niveaux de services attendus par le client.

-       Être force de proposition auprès du client sur la mise en place de nouveaux services.

-       Être garant de la rentabilité du contrat.

-       Suivre les plans de progrès et d’améliorations de la performance.

-       Maitriser les risques inhérents aux prestations.

-       Assurer le renouvellement du contrat à son arrivée à échéance

-       S’assurer du respect des politiques et processus du groupe Atalian (processus métiers, achats…)

  

Votre environnement :


Principal manager ATALIAN pour le client, vous évoluez aux côtés des collaborateurs du groupe ATALIAN et des sous-traitants dans un univers exigeant et agile nécessitant une forte capacité d’adaptation et beaucoup de rigueur dans le déploiement des process de pilotage.

Intégré à une Direction d’Affaires dédiée aux clients Grands Comptes, vous collaborez pour la réussite du groupe ATALIAN au Grand-Duché de Luxembourg.

 

Profil recherché

-       Expérience significative dans la gestion de contrat de facility management (idéalement) ou de services aux entreprises.

-       Vous avez su démontrer votre capacité à fournir un service client efficace dans une démarche d'excellence opérationnelle.

-       Vous êtes une personne rigoureuse, organisée et avec le sens des priorités, capable de traiter un grand nombre de sujets en parallèle.

-       Capacité à manager des équipes nombreuses et pluridisciplinaires.

-       Gestionnaire souple et pragmatique, prêt à accompagner les équipes sur le terrain.

-       Esprit d'équipe, motivé et orienté vers les résultats, avec un bon savoir-être et la capacité de communiquer à tous les niveaux.

-       Attitude volontaire.

-       Un savoir-faire financier et commercial avéré.

-       La maitrise de Microsoft Office et des outils collaboratifs est vivement souhaitée.

-       La maitrise de l’anglais est un atout.

 

Conditions Et Avantages


-       Package salarial compétitif.

-       Ambiance de travail saine et conviviale.

-       Autonomie dans la gestion du travail.

-       Un management et un accompagnement bienveillant.

-       Poste à pourvoir en CDI à temps plein

 



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