help desk analyst

Your Responsabilities Triage, categorize, resolve or escalate incidents and requests in ServiceNow Provide phone, email and portal support during defined business hours Troubleshoot Windows 11 issues: profiles, updates, connectivity, drivers, printers, GPO/Intune policies Support corporate iPhones: mail configuration, Wi-Fi/VPN, MDM enrollment, MFA via...

Your responsabilities Triage, categorize, resolve or escalate incidents and requests in ServiceNow Provide phone, email and portal support during defined business hours Troubleshoot Windows 11 issues: profiles, updates, connectivity, drivers, printers, GPO/Intune policies Support corporate iPhones: mail configuration, Wi-Fi/VPN, MDM...

BIL est un acteur majeur du marché financier luxembourgeois. Fondée en 1856 en tant que première banque du pays, BIL a largement contribué au développement du paysage économique et social du Luxembourg. Aujourd’hui, BIL opère dans les domaines de la banque digitale, de la gestion de patrimoine et du financement des entreprises, accompagnant des...

Company DescriptionSopra Steria is Europe’s leading digital solutions provider, employing over 56,000 employees in 30 countries. We provide tailored, end-to-end corporate technology and software solutions. We leverage our digital tools and market expertise to help our clients make bold choices and deliver results. Job DescriptionEnglish, French, German,...

IT Support & Service Desk Administrator   Welcome to Byborg! As a leader in IT and streaming solutions, we specialize in delivering high-quality services that offer premium online experiences. Headquartered in Luxembourg and operating globally, our company is proud of its diversity, with over 40 different nationalities working side by side. Since its...

As a Trading Execution Specialist within J.P Morgan EMEA Private Bank’s Luxembourg Execution Trading Desk, you will have an exciting opportunity to join a dynamic and diverse team. We are actively looking for exceptionally talented team members who are collaborative, confident, and motivated to provide a first-class experience to clients. If you have an...

**JOB DESCRIPTION** As a Trading Execution Specialist within J.P Morgan EMEA Private Bank's Luxembourg Execution Trading Desk, you will have an exciting opportunity to join a dynamic and diverse team. We are actively looking for exceptionally talented team members who are collaborative, confident, and motivated to provide a first-class experience to...

IT Support & Service Desk Administrator Welcome to Byborg! As a leader in IT and streaming solutions, we specialize in delivering high-quality services that offer premium online experiences. Headquartered in Luxembourg and operating globally, our company is proud of its diversity, with over 40 different nationalities working side by side. Since its launch,...

The IT Support department monitors, supports and manages the Bank IT infrastructure and applications. The Help Desk team acts as a single point of contact, for the whole bank on any issues/requests regarding technical domains, as well as managing the lifecycle of those requests. It offers an efficient support to Internal Clients for all IT systems used...

We are currently looking for a Process Analyst / Business Analyst (AI & Automation) to strengthen the Cronos Europa team. · Full-time · Freelance and Employment contract · Duration mission: September 2026 to December 2026 (extension possible) · Mainly on-site in Luxembourg (up to 40% remote work possible) Responsibilities: • Review and assess AI use...

Job DescriptionThe Transport Analyst role is ideal for candidates with a strong analytical and supply chain background coupled with strong interpersonal skills.In your role as Transport Analyst you will be part of the European Transport function and work in close collaboration with the Supply Chain and Finance teams, external partners (freight carriers,...

Palana is a regulatory and compliance consulting firm based in Luxembourg, specialising in the investment fund industry and broader financial services sector. We advise leading asset managers, fund administrators and financial institutions on AML/CTF, regulatory compliance and related matters. As an Analyst within our RC Services team, you will support the...

European Depositary Bank SA ("EDB") is part of the Apex Group. As an independent provider free from institutional influences we can deliver an agile and responsive cross-jurisdictional service in an ever-changing regulatory environment.Our powerful global infrastructure and breadth of technical experience enables us to provide market leading solutions...

About usTraditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic...

Description Position at The Maples Group (Financial Services) Position:   Senior Compliance Analyst, Compliance (Fixed Term Contract)Location: Luxembourg (Hybrid) About UsThe Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.Our...

Your future team   Deloitte offers a wide range of exciting cybersecurity services to keep up with today’s fast-moving and ever-changing landscape. Our team of cybersecurity experts brings hands-on experience not only in assessing complex networks and systems but also in designing and implementing cutting-edge information security programs. As a Cyber...

**Experienced Financial Analyst** At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **- The opportunity** As a Manager of the Financial Analyst team, you will act as a...

Metrum, a recognized Odoo Gold Partner, specializes in the implementation of high-impact ERP solutions, helping organizations streamline their operations and scale efficiently. Metrum is part of the Resultance group, a consulting firm founded in 2002 in Luxembourg, focused on business transformation and performance improvement. In a context of strong...

Metrum, a recognized Odoo Gold Partner, specializes in the implementation of high-impact ERP solutions, helping organizations streamline their operations and scale efficiently. Metrum is part of the Resultance group, a consulting firm founded in 2002 in Luxembourg, focused on business transformation and performance improvement. In a context of strong growth,...

Company DescriptionA fantastic opportunity has arisen for a Revenue Management Analyst to be part of a Cluster of 6 properties in Luxembourg, including 2 Sofitel, 2 Novotel, 1 Novotel Suites and 1 Mama Shelter for a total of 902 keys. Job DescriptionReporting to Cluster Director of Revenue, the RM analyst is responsible for the daily follow up and...