customer service

As a Customer Service & Complaints Officer, you play a key role in delivering an excellent customer experience across the customer journey. You support daily credit card back-office operations, handle customer requests and complaints, and engage with customers across various communication channels . Working closely with different teams, you contribute to...

About the Role:   For our Global Headquarters, we are looking for a Customer Service Specialist Intern who will report professionally to the Customer Service Manager of Region North Africa, Levant, CEWA & French Islands.Main Responsibilities:   Thanks to your support, customers will experience continuity in their operations and the correct service level....

About the Role:   For our Global Headquarters, we are looking for a Customer Service Specialist Intern who will report professionally to the Customer Service Travel Market Manager. Travel Market serves global and regional travel retail and duty-free operators across airports, border shops, cruise lines and airlines, bringing our brands to travellers...

About the Role: For our Global Headquarters, we are looking for a Customer Service Specialist Intern who will report professionally to the Customer Service Manager of Region North Africa, Levant, CEWA & French Islands. Main Responsibilities: Thanks to your support, customers will experience continuity in their operations and the correct service level. You...

About the Role: For our Global Headquarters, we are looking for a Customer Service Specialist Intern who will report professionally to the Customer Service Travel Market Manager. Travel Market serves global and regional travel retail and duty-free operators across airports, border shops, cruise lines and airlines, bringing our brands to travellers...

About the Role: For our Global Headquarters in Luxembourg, we are looking for a Customer Service Specialist to join our Africa Levante team for a 12-month fixed-term contract, supporting customers across the Region and contributing to continuity in their operations and the correct service level. In this role, you will act as an important point of contact...

Description de l'offre d'emploiThe Senior Customer Service Representative is responsible for managing complex customer service activities while acting as a subject matter expert within the Films Customer Service organization. The role combines operational execution, customer relationship management, process ownership and continuous improvement...

Customer Services Associate - Client Review Team Fixed-term contract (6 months) The mission OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for wealthy clients across Europe and beyond. To support our growth, we are looking for the right candidate to join our passionate Client review team. Main...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Retention Supervisor based in Luxembourg. Are you an experienced customer retention leader passionate about building high-performing teams and driving measurable business growth? This opportunity allows you to lead and...

About the Role: For our Global Headquarters in Luxembourg, we are looking for a Customer Service Specialist to join our Africa Levante team for a 12-month fixed-term contract, supporting customers across the Region and contributing to continuity in their operations and the correct service level. In this role, you will act as an important point of contact...

Fixed-term contract (6 months) The mission OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for wealthy clients across Europe and beyond. To support our growth, we are looking for the right candidate to join our passionate Client review team. Main objectives of the role · Investigate the contracts...

About Utmost International Utmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.Your role - Are...

Job DescriptionWe are seeking a highly analytical, tech-savvy Digital Transformation & Process Optimization Specialist to join our Customer Quality team. In this role, you will bridge the gap between technical engineering, process design, and next-generation technology.You will analyze our end-to-end customer complaint and claim resolution processes,...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Retention Supervisor based in Luxembourg. Are you an experienced customer retention leader passionate about building high-performing teams and driving measurable business growth? This opportunity allows you to lead and...

About Utmost International Utmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.Your role - Are...

Dive in and get hands-on experience in the world of finance, payments and credit, working for an unconventional digital bank in the heart of Luxembourg. As an IT Service Management Trainee, you'll support colleagues across the bank, learn how modern IT services are delivered, and gain valuable experience alongside experienced IT professionals.This...

German-Speaking Digital Customer Engineer – Cloud Sales Location: Barcelona, Spain Work Model: Hybrid / Remote within Spain Employment Type: Full-time Total Compensation Package: €48,656 gross/year Relocation Support: Flight and accommodation provided About the Role We are seeking a German-speaking Digital Customer Engineer to support Cloud sales...

Job Description We are seeking a highly analytical, tech-savvy Digital Transformation & Process Optimization Specialist to join our Customer Quality team. In this role, you will bridge the gap between technical engineering, process design, and next-generation technology. You will analyze our end-to-end customer complaint and claim resolution processes,...

Customer Aftersales Advisor (m/f)Full-time | Permanent (m/f) Location: Leudelange, Luxembourg Company Overview Leasys Luxembourg, formerly LeasePlan Luxembourg, is a key player in mobility services and vehicle leasing, with over 35 years of expertise in fleet management. As part of the Leasys Group (a Joint Venture between Crédit Agricole Consumer Finance...

Location : LeudelangeExperience Leve l: ExperiencedHome Office : Yes, partially possible Your Job in a Nutshell You work in the LPS department (Assurance en Libre Prestation de Service) who offers International Life Insurance. The Partner & Client Services department takes care of all general customer (private clients and business partners) inquiries and...