We're expanding our Luxembourg IT contractor network.
Together with our Hays Luxembourg colleagues, we're looking for experienced IT specialists across infrastructure, cloud, systems engineering, operations and related technology domains, and many more.
Although some project details are still confidential or are being finalized by the client, we're already speaking with contractors who may be interested in assignments in Luxembourg.
Reactive Service Team Engineer
Contractor location: Luxembourg or any neighboring country within commuting distance of the office. EU-citizenship is a must.
Office presence: 100% on-site, remote work is not permitted.
Coverage: 24/7 team coverage, 8 hours long shifts.
Core responsibilities:
- Analyze incidents before escalation.
- Understand multiple technologies (Windows, Linux, Networking, Monitoring).
- Perform first-level operational tasks independently.
- Follow existing procedures and runbooks.
- Contribute to the automation of recurring tasks.
- Reduce unnecessary escalations.
- Participate in the continuous improvement of operational processes.
Mandatory skills
IT Operations & ITIL:
- Incident Management
- Change Management
- Service Request Management
- SLA awareness
- Ticket qualification and prioritization
- First-level troubleshooting
- Escalation management
At least 3 points must be check:
Networking - basic knowledge:
- TCP/IP fundamentals
- DNS
- DHCP
- VLAN concepts
- VPN
- Firewall fundamentals
- Network troubleshooting basics
Monitoring & production support:
- Monitoring tools usage
- Alert qualification
- Incident diagnosis
- Service restoration mindset
- Production support activities
- Runbook execution
Infrastructure:
- VMware / Virtualization
- Active Directory
- Windows GPOs
- Backup & Restore concepts
- Storage (NAS, SAN, RAID)
- Datacenter operations
Web & middleware:
- IIS
- Apache
- Nginx
- Reverse Proxy
- Load Balancer concepts
- HTTP troubleshooting
Security:
- MFA
- RBAC
- SSL/TLS
- Phishing awareness
- Ransomware basics
- Security incident awareness
Database fundamentals:
- SQL basics
- MySQL / PostgreSQL concepts
- Database troubleshooting basics
Soft skills:
- Customer-oriented mindset
- Driver Licence B
- Analytical thinking
- Communication skills
- Ability to work under pressure
- Teamwork
- Continuous learning attitude
- English (spoken and written) is mandatory
- Spanish is an asset
-
Digital Factory
Il y a 4 jours
Luxembourg, Luxembourg EY Temps pleinAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Will you shape the future or will the future shape you? Here at EY, you’ll have the chance to build...
-
Digital Factory
Il y a 6 jours
Luxembourg, Luxembourg EY Temps pleinBuild a Better Working World with EY Digital Factory At EY, we’re committed to shaping the future with confidence. As part of our Digital Factory team, you’ll work at the intersection of technology and innovation, helping to deliver cutting-edge solutions that transform businesses globally. This is your opportunity to take on a leadership-oriented...
-
AI Engineer
Il y a 7 jours
Luxembourg, Luxembourg PATRIZIA SE Temps pleinAs a highly skilled and hands-on AI Engineer (m/f/d) you will play a key role in our technology team. Your Responsibilities Design, develop, and implement AI agents that execute complex, multi-step business tasks end-to-end within defined guardrails Use Anthropic Claude, Microsoft Azure, Databricks, and related AI and cloud technologies...
-
Network Security
Il y a 7 jours
Luxembourg, Ville de Luxembourg Hays Temps pleinWe're expanding our Luxembourg IT contractor network. Together with our Hays Luxembourg colleagues, we're looking for experienced IT specialists across infrastructure, cloud, systems engineering, operations and related technology domains, and many more. Although some project details are still confidential or are being finalized by the client, we're...
-
Digital Factory
Il y a 1 semaine
Luxembourg, Luxembourg EY Temps pleinBuild a Better Working World with EY Digital Factory At EY, we’re committed to shaping the future with confidence. As part of our Digital Factory team, you’ll work at the intersection of technology and innovation, helping to deliver cutting-edge solutions that transform businesses globally. This is your opportunity to take on a leadership-oriented...
-
Digital Factory
Il y a 2 semaines
Luxembourg, Luxembourg EY Temps pleinAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Role: The Digital Factory - DevOps Engineer – Assistant Director is responsible for designing,...
-
Applied AI Engineer
Il y a 2 semaines
Luxembourg, Luxembourg EY Temps pleinApplied AI Engineer – Consulting Manager At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity You will work across a diverse portfolio of clients...
-
Applied AI Engineer
Il y a 2 semaines
Luxembourg, Luxembourg EY Temps pleinApplied AI Engineer – Consulting Senior At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity You will work across a diverse portfolio of clients...
-
SaT - Manager Consultant Real Estate
Il y a 7 jours
Luxembourg, Luxembourg EY Temps pleinSaT – Manager Consultant M&A Real Estate At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Support real estate project management from...
-
Applied Scientist, Procurement
Il y a 7 jours
Luxembourg, Luxembourg Amazon Temps pleinDescriptionAmazon's Global Procurement Organization is on a mission to transform how procurement works at Amazon scale. We build the technology that powers billions of dollars in purchasing decisions, and We're looking for a Senior Technical Program Manager to lead the delivery of technical solutions and programs focused on inventory management of...