We're expanding our Luxembourg IT contractor network. Together with our Hays Luxembourg colleagues, we're looking for experienced Administrative Support & Operational Excellence Officer (CONTRACTOR) who can combine operational coordination, reporting, process improvement, and stakeholder management in a dynamic CRO Office environment.
About the Project
- Duration: 5 months
- Start: ASAP
- Location / HO: Luxembourg, onsite working model
- Project Specific Information: Candidates must be EU citizens and either already based in Luxembourg (or a neighboring country within commuting distance) or willing to relocate before the start of the assignment.
Your Responsibilities in the New Project
- Coordinate and monitor the daily administrative activities of the CRO Office
- Manage invoice processing, purchase orders, procurement requests, and contractual follow-up
- Coordinate access management, onboarding activities, and logistical requirements for internal and external stakeholders
- Design, maintain, and improve dashboards, KPIs, and management reports
- Monitor budgets and provide regular operational performance reporting
- Map, document, and optimize administrative processes
- Identify automation and process improvement opportunities
- Contribute to operational excellence and continuous improvement initiatives
What You Need to Succeed
- EU citizenship
- Fluent French and English language skills, both written and spoken
- Experience in Administrative Support, PMO, Operations Coordination, Business Support, or a similar role
- Previous experience in a structured corporate environment, ideally within financial services
- Strong organizational, coordination, communication, and stakeholder management skills
- Ability to work autonomously, manage multiple priorities, and maintain a high level of attention to detail
- Strong analytical and reporting capabilities with a continuous improvement mindset
- Advanced Microsoft Office skills, particularly Power BI, Excel, PowerPoint, Word, and Outlook
- Hands-on experience with dashboarding, KPI monitoring, and management reporting
We Consider It a Plus If You Have
- Experience supporting Risk, Compliance, or Governance functions
- Budget monitoring and financial reporting experience
- Procurement, vendor management, or contract administration experience
- Exposure to access management and onboarding processes
- Previous involvement in process optimization, automation, or operational excellence initiatives
What You Need to Do Next?
If you're interested in this opportunity, click the "Apply" button and send us your most up-to-date CV.
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