Operations Manager

AISM is looking for a hands-on and versatile Operations Manager to play a central role in the day-to-day functioning of the Management Company. Working closely with the Conducting Officers, investment team and external service providers, the successful candidate will support a broad range of fund operations, finance, corporate administration and business projects. Given the size and entrepreneurial nature of the organisation, this is a broad role for someone who enjoys taking ownership, coordinating multiple workstreams and helping improve processes as the business develops. Why This Role This is not a purely administrative role. The Operations Manager is expected to take ownership of operational processes, understand the underlying issues, challenge service providers where appropriate and actively contribute to the development of AISM’s operating model. The role offers broad exposure across fund operations, finance, governance, investment operations and business projects, with direct interaction with the Company’s senior management and external partners. Responsibilities
• Coordinate and oversee the day-to-day operational activities of UCITS funds and discretionary investment mandates
• Monitor the NAV process and follow up on operational issues, exceptions, reconciliations, corporate actions and valuation-related matters
• Act as a key day-to-day contact for Fund Administrators, Transfer Agents, Depositaries and other operational service providers
• Coordinate management fees, investment management fees and other fund
- and mandate-related fee processes
• Support the operational set-up of new funds, share classes and investment mandates, and coordinate the preparation and ongoing update of PRIIPs KIDs, factsheets and other recurring fund documentation, liaising with Portfolio Management, Risk, Compliance and external service providers as required.
• Coordinate the receipt, review, approval and payment workflow of ManCo and fund-related invoices
• Liaise with external accounting providers and support management accounting, accruals, receivables, payables and budget-versus-actual monitoring
• Support the operational aspects of annual and interim audits, including auditor requests, confirmations, documentation and follow-up of outstanding items
• Support the preparation and review process of fund and ManCo financial statements
• Support the preparation of Board and Executive Committee materials, maintain action trackers, corporate calendars and internal documentation
• Participate in new fund, mandate, system and provider implementation projects and contribute to the continuous improvement of internal processes and workflows
• Support ad-hoc business and operational projects as the organisation develops Candidate Profile

Experience:
• Ideally 4-7 years of relevant experience within a Luxembourg Management Company, asset manager, fund administrator, Big Four firm or similar financial-services environment
• Good understanding of the Luxembourg UCITS ecosystem and of the respective roles of the Management Company, Fund Administrator, Transfer Agent, Depositary and Auditor
• Practical exposure to NAV processes, fund accounting, fees, invoices, payments and/or audit coordination
• Experience with outsourced service-provider oversight and operational controls is a strong advantage Technical & Organisational

Skills:
• Strong Excel skills and general confidence working with financial and operational data
• Strong organisational and project-management skills, with the ability to manage several workstreams simultaneously
• High attention to detail and a disciplined approach to follow-up and documentation
• Good understanding of operational processes and the ability to identify issues and escalate them appropriately
• Fluent English and French; Italian would be an advantage Personal Characteristics:
• Proactive, reliable and hands-on, with a strong sense of ownership
• Pragmatic and solution-oriented, with the ability to work independently in a lean organisation
• Comfortable interacting directly with senior management, investment professionals and external service providers
• Flexible and willing to work across different areas of the business rather than within a narrowly defined operational silo
• Confident challenging service providers where appropriate and following issues through to resolution