Senior Change Manager

fortil is an international engineering and technology consulting group built on an independent model, with more than 2,500 employees and 30 offices across 14 countries. We foster entrepreneurial freedom and help people unlock their potential. As our activities continue to grow in Luxembourg, we are looking for a Senior Change Manager to support clients through complex transformation initiatives and help make change sustainable. ROLE DESCRIPTION Working closely with client leadership and project teams, you will shape and deliver change strategies that support business transformation, technology implementations, and organizational change. You will help ensure stakeholders are engaged, teams are prepared, and new ways of working are adopted. Your main responsibilities will include:
• Developing change management strategies and integrated plans aligned with project objectives and business outcomes.
• Assessing the impact of change on stakeholders, processes, roles, and organizational structures.
• Mapping stakeholders and building engagement plans for employees, managers, executives, and other affected groups.
• Designing and coordinating clear, audience-focused change communications in partnership with client teams.
• Identifying learning needs and developing training, readiness, and transition plans.
• Advising senior leaders and managers on change sponsorship, leadership alignment, and effective communication.
• Monitoring adoption, readiness, and change effectiveness through appropriate measures and feedback.
• Identifying resistance, risks, and barriers to adoption, and recommending practical responses.
• Facilitating workshops, interviews, and working sessions to build alignment and support collaboration.
• Working with project, product, HR, communications, and business teams to embed change activities into delivery plans.
• Sharing progress, insights, and recommendations with client stakeholders and project leadership.
• Contributing to the improvement of change management methods, tools, and practices. You are willing to continue developing your expertise and take on new challenges as project needs evolve. YOUR SKILLS AND EXPERIENCE
• You have significant experience leading change management on complex transformation programs, ideally in a consulting or client-facing environment.
• You can develop and deliver change strategies across organizational, process, and technology-related change.
• You are confident engaging stakeholders at all levels, including senior leaders and executive sponsors.
• You have strong facilitation, communication, and presentation skills, with the ability to adapt your approach to different audiences.
• You are experienced in stakeholder analysis, change impact assessments, communications planning, learning, and adoption measurement.
• You are comfortable working with project management and transformation frameworks and adapting them to the needs of each engagement.
• You are fluent in English. French and/or additional languages used in Luxembourg are an advantage.

YOUR PROFILE
AND APPROACH You have a relevant degree or equivalent professional experience in change management, organizational development, business, human resources, communications, or a related field. You are recognized for your ability to understand complex situations, build trust, and turn transformation objectives into practical plans. Curious and adaptable, you listen closely, communicate with clarity, and bring people together around shared outcomes. You take ownership, challenge your methods and ideas, and are motivated to deliver lasting results for clients and teams. You are comfortable working across diverse stakeholders and navigating evolving priorities. This position is open to people with disabilities; workplace accommodations can be arranged where needed. In this service environment, you will also manage operational changes from submission through closure, facilitating their execution while minimizing disruption to operations. You will help protect the information system by assessing proposed changes and ensuring they do not introduce unacceptable risks. You will identify potential conflicts between changes and recommend appropriate production implementation dates.
• You have 11+ years of experience in the relevant service environment, including significant experience leading change management on complex initiatives, ideally in a consulting or client-facing environment.
• You can manage changes from submission through closure, balancing timely execution with minimal operational impact.
• You understand how to assess change-related risks to information systems, identify dependencies and conflicts between proposed changes, and recommend suitable production implementation dates.
• You can develop and deliver change strategies across organizational, process, and technology-related change.
• You are confident engaging stakeholders at all levels, including senior leaders and executive sponsors.
• You have strong facilitation, communication, and presentation skills, with the ability to adapt your approach to different audiences.
• You are experienced in stakeholder analysis, change impact assessments, communications planning, learning, and adoption measurement.
• You are comfortable working with project management and transformation frameworks and adapting them to the needs of each engagement.
• You are fluent in English. French and/or additional languages used in Luxembourg are an advantage. WHY JOIN FORTIL At fortil, we provide practical opportunities to support your development and create a stimulating work environment:
• Support for continuous learning and skills development
• An ecosystem that encourages you to take on new challenges
• The opportunity to become a partner
• Opportunities to contribute to community projects
• A dedicated family and parental support policy fortil is committed to equal opportunity. All positions are open to people with disabilities, without distinction based on gender, origin, or sexual orientation.