Business Engagement Assistant

Line of Service Tax Industry/Sector Not Applicable Specialism IFS
- Administration Management Level Administrative

Job Description
& Summary Meet your future team Join the Business Engagement Administration (BEA) team, reporting to the LoS BEA Team Leader. You will work closely with engagement managers, engagement teams, compliance stakeholders, and client-facing professionals to support the smooth execution of engagement administration activities throughout the client lifecycle. What your role will look like As an experienced administrative professional, you will play a key role in supporting engagement teams by ensuring engagement administration, compliance processes, and client-related activities are delivered accurately and efficiently. Your work will contribute directly to engagement quality, regulatory compliance, and a consistent client experience.
• Serve as the primary point of contact for engagement leaders and teams on assigned client accounts, ensuring timely and reliable administrative support.
• Execute key compliance activities throughout the engagement lifecycle, including relationship checks, AML requirements, independence procedures, engagement risk management processes, and other regulatory controls.
• Maintain high-quality engagement data by creating and managing assignment structures, work breakdown elements, and related engagement records.
• Coordinate contract management activities by preparing engagement letters and contracts from approved templates, supporting bespoke contracts, and following up through completion.
• Support engagement delivery and business operations through administrative assistance, document management, archiving, and e-signature coordination.
• Contribute to the billing lifecycle by preparing and consolidating invoices, monitoring work in progress and costs, and following up on billing status and cash collection activities. Your growth and opportunities Build expertise across engagement administration, compliance, risk management, and client lifecycle processes. Gain exposure to a broad range of stakeholders and regulatory requirements while progressively taking ownership of more complex client portfolios and engagement support activities. The skills you bring
• BTS degree or equivalent.
• Minimum 2 years of experience in a business administration, engagement support, client service, or similar administrative role.
• Good understanding of professional services environments, engagement lifecycles, and applicable regulatory requirements.
• Microsoft 365 and business applications: Proficient / Independent use. Experience working with document management, client relationship, billing, compliance, and workflow management tools.
• Fluent in German and English. Ways of working
• You build trusted relationships with stakeholders and provide a responsive, client-focused service that supports engagement success.
• You organise information effectively, maintain high levels of accuracy, and consistently deliver quality outcomes within deadlines.
• You adapt quickly to changing priorities, new requirements, and evolving regulatory expectations while maintaining performance.
• You act with integrity, handle confidential information with care, and uphold high ethical standards in every situation.
• Additional skills that would support your success Encouragement to apply The skills listed reflect what matters most to succeed in this role. If your experience aligns with them, even if your path looks different, we encourage you to apply and start the conversation with us. Take your next step Support client-facing teams in delivering high-quality engagements, strengthen your expertise in compliance and business operations, and contribute to work that helps create trust and lasting value. Collaborate with a broad network of professionals, expand your scope of responsibility, and make a meaningful impact across the engagement lifecycle. Grow here. Go further. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, AI Fluency, AI-Human Collaboration, Business Administration, Business Analysis, Business Information System, Business Process Improvement, Business Process Management (BPM), Clerical Support, Client Interaction, Client Management, Client Onboarding, Communication, Communications Management, Confidential Information Handling, CRM Software, Customer Relationship Management, Data Analysis and Interpretation, Data Entry, Data Interpretation, Data Processing, Digital Tooling {+ 24 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date