Change & Release Manager (French Speaking)

Want to skyrocket your career with a rock-solid company? With over 2500 employees, we’re still growing, and searching for new colleagues who appreciate working on challenging projects with new technologies, methodologies, in a professional & enthusiastic environment Interested? Arηs Cube is looking for a **Change and Release Manager **(_M/F_)** **

**Your main responsibilities**:

- Manage and improve the processes and tool, including monitoring process performance via agreed key performance indicators (KPI) and report on a regular basis to stakeholders
- Closely interact with the internal/external IT service providers to secure service delivery in line with the agreed targets, to ensure interfaces are working smoothly and to collect and assess their requirements in relation to processes and service management tools
- Represent your process(es) in internal and external meetings
- Closely collaborate with other process managers to ensure smooth process interfaces and consistency across different processes
- Present the results of your work and matters within your area of responsibility and discuss them with your peers, at various management levels within the IT department and with external IT service providers
- Ensure coordination and communication with Clients IT teams

**Qualifications** Your Profile**:

- A bachelor’s degree (or post-secondary vocational education plus four years of relevant experience, or eight years of relevant experience) in computer science, information systems administration or another relevant field
- In addition, a minimum of three and ideally five or more years’ experience in the field of IT process management and/or IT service management. Including a concrete experience in the execution of Change and Release management
- Communication Skills in French and English (Verbal, Written, Interpersonal, Proactive listening)
- “ITIL Foundation” certification (other certifications like “Lifecycle” or “Capability” are welcome)
- Willingness to work weekends and the ensure on duty activities when required

**Bonus. We would be delighted if you have**:

- Practical experience with Service Management tools or with data analytics tools
- Experience in incident management
- Advanced experience in Microsoft Office (Excel/Powerpoint)
- Practical experience in developing and maintaining reports in Business Objects
- Knowledge in banking industry activities
- Experience in positions requiring managing people activities

**Additional Information** ARȠS?**

Arηs Group - part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 12 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy, Portugal and Bulgaria. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.

**_
Our Vision and Values_**

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are**:caring, agility, excellence, innovation, continual improvement, and reliability**.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

**_ Our Culture_**

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

**_ Our Brand_**

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War - in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

**Don’t hesitate Join our team**

**_ What you’ll get:_**

An **informal hierarchy **and work environment:
Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An **attractive salary package**:
With an attractive salary and benefits package - including advantageous fringe benefits - you’ll be paid for what you love to do.

A strong **corporate culture**:
You’ll join a **dynamic team **of smart and ambitious people. From the way we hire, to the way we relate to our clients - our values from the foundation of t