Sales Support Officer

**About Lombard International Group**

Lombard International Group (‘the Group’) is the leading European provider of cross-border wealth, estate and succession planning solutions, based on Luxembourg unit-linked life insurance. Our 30+ years’ experience combined with our award-winning solutions and services are highly sought after and valued by our clients and their advisers. What truly matters to them is being able to protect, preserve, and pass on their wealth for future generations.

We are a proud multicultural, diverse, and inclusive Group, driven by a values-based culture of performance, ambition and curiosity, where innovation is not just supported but actively encouraged. We invest in talented teams who develop their expertise, curated through support and training, and fostered through a people centred culture. Our people truly are our greatest asset

Lombard International Group operates through two divisions:
**Insurance carrier: Lombard International Assurance S.A.**

Headquartered in Luxembourg, Lombard International Assurance S.A. is an insurance carrier specialising in manufacturing unit-linked life insurance solutions. These solutions are distributed by various regulated intermediaries, including private banks, family offices, asset managers, independent wealth and financial advisers, wealth and insurance brokers, professional advisory firms and other advisers active in the private wealth sector.

**Distribution Companies**

The Group has a number of wholly owned investment and insurance distribution businesses who market and advise on unit-linked life assurance products manufactured by Lombard International Assurance S.A.

**Your role - Are you ready for a challenge?**

The Sales Support Officer is accountable for:

- Organizing the Sales Consultants agendas and provide administrative support;
- Arranging travel, hotel accommodation and itineraries;
- Creating/ layout sales presentations in Word and/or PowerPoint;
- Providing support for monthly reporting using Excel and our “SalesForce” CRM Tool;
- Compiling and finalizing expenses with Concur;
- Maintaining a filing and follow-up system for tasks, documents and expenses;
- Managing the Sales Support mailbox and calendar for your respective region;
- Maintaining the contact database;
- Together with the Marketing Department, organizing specific partner events, providing on-site support for those and be in charge of the relevant logistics;
- Acting as cover for other markets of the region (Pool);
- Developing Business understanding and region knowledge (products, documents) and follow up;
- Working in close collaboration with the different departments (PCS, WSS; Marketing and Events);
- Preparation and pre-fill of contractual documents;
- Partner and Client meeting organisation and preparation;
- Reconciliation of different reporting and use of specific tools (i.e. Concur, Sales Force, Excel)
- Act as a middle officer between distribution entities and the supporting functions on a variety of transactions and issues
- Support Sales activity of distribution entities in terms of internal coordination (i.e. Files review with partners, Connect training, AML/CTF requirements, )
- Facilitate the sales people in preparing and follow-up for transactional documents for both B2B and B2C policies

Engage actively and proactively with clients and partners on the status of their transactions and queries

**Your profile - Have you got what it takes to become our Sales Support Officer?**
- At least 2 years of experience in a similar role, preferably within the financial sector;
- Fluent in French. English speaker is a must, any additional language is an asset;
- Proficient user of MS Word, Excel, PowerPoint and Outlook;
- Adaptable and flexible, you enjoy working in a challenging and dynamic environment;
- A team player with outstanding organisational and communication skills;
- Customer-oriented approach, professional appearance and conduct, diplomatic and demonstrate absolute discretion as the situation demands;
- The ability to operate autonomously, prioritise tasks and exercise sound judgment and creativity in finding solutions;
- Proactive and reactive, quick learner with the willingness to learn about the business and contribute to its success;Stress and workload peaks resistant;**We offer you**

Sitting at the crossroads of private banking, asset management and insurance, we operate in a well-established and fast-growing segment of the financial services industry. We offer a thriving and entrepreneurial work environment, with the opportunity to work across multiple geographies, learn valuable new skills, develop great expertise, and establish long-lasting relationships. It is an exciting opportunity to build a network of contacts across the organisation in a collaborative and diverse workplace. At Lombard International Group we have a diverse team of over 50 nationalities. We are always looking for exceptional talent to join our team. Because our peo