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Onboarding Manager
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FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.
**Requirements**:
**Key Responsibilities**:
- Develop and implement onboarding procedures for sub-distributors
- Act as the primary point of contact for sub-distributors during the onboarding process
- Ensure sub-distributors receive all necessary information, training, and resources to successfully onboard
- Collaborate with cross-functional teams to ensure smooth onboarding
- Develop and manage project plans and timelines to ensure timely completion of onboarding activities
- Monitor progress and ensure all necessary activities are completed on time
- Analyse data and feedback to continuously improve the onboarding process
- Ensure all relevant documentation is accurate, complete, and maintained
- Provide regular updates to senior management on the status of onboarding activities
**Required Experience and Skills**
- A minimum of 5 years of experience in a similar onboarding role, preferably in the financial services industry
- Strong communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels
- Strong operational knowledge, with the ability to understand and manage complex operational processes
- Highly process-oriented, with a focus on continuous improvement
- Strong project and campaign management skills, with the ability to manage multiple projects and prioritize workload
- Ability to work in a challenging environment, meet strict deadlines, and work under pressure
- Detail-oriented, with a focus on accuracy and quality
- Ability to analyse data and feedback to continuously improve the onboarding process
- Excellent English (both verbal and written) skills
**Preferred Experience and Skills**
A degree in a relevant field, such as business administration, project management, or finance
**Personal Competencies**
- Results-oriented
- Self-motivated
**Benefits**
**What you can expect from joining our team**
- Brand new office facility
- Subsidised car parking
- Extra days of leave for seniority (1 per 5 years)
- Complimentary healthcare for employees (can add family members)
- Pension plans
- Fruits/ healthy snacks in the pantry
- Lunch vouchers at 10.80 Euros
- Holiday purchase option - up to 5 days per calendar year
- Sponsored learning and development, including formal qualifications
- Team Building Activities
- Full home working equipment
- Flexible home and office working
- Full LinkedIn Learning access
- Joining a **sustainable** business that cares for the **environment** and **people**:
- Opportunities **to give back** to our local communities through **volunteer days**:
- Options to join and lead **diversity and inclusion initiatives**:
- Become part of Charity Challenges for raising money for charities selected by employees
- Whole office social events
- Sport activities
**What our people across the globe say about FE fundinfo**
“Fast-paced like a start-up, challenging and interesting”
“Great work / life balance in a flexible and supportive atmosphere”
“Working on the latest tech in a quickly evolving environment”
“Sense of togetherness even when working virtually”
