Relationship Assistant, Client Coverage
il y a 1 jour
Join us as a Relationship Assistant, Client Coverage
- Join our client management team in RBS International in an exciting sales focussed role
- We’re looking for someone to establish and build relationships with prospective corporate customers, and work with relationship managers to achieve business wins
- You’ll be identifying, managing and escalating conduct risk to deliver key customer outcomes
**What you'll do**:
We’re looking for someone to proactively participate as a member of our team, sharing best practices with colleagues and always striving to exceed expectations. You’ll be a point of contact for enquiries, dealing with issues and queries to make sure customer service is of the highest standard. You’ll also need to develop relationships across all areas of the business and work with relationship managers to achieve business, through the development and management of shadow portfolios and customer referrals.
You’ll also be:
- Providing customers with the best products and services to meet their needs
- Demonstrating an entrepreneurial attitude with both existing and prospective customers
- Managing the complex opening positions of both customer and business accounts
- Building trust and long term, sustainable value for customers and colleagues
**The skills you'll need**:
For this role, you’ll need the ability to work independently on routine customer and transaction activity as well as meet customer deadlines and expectations. On top of this, you’ll have previous banking experience, including a working knowledge of relevant bank systems, processes and products. In addition, you’ll need to develop an appreciation of the economic and financial outlook.
You’ll also be expected to have:
- Good knowledge of the alternative funds industry
- Well developed communication skills, including the ability to prepare high quality pitch documents
- An understanding of credit and lending principles in the commercial banking sector
- The ability to build strong relationships with your stakeholders and team
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