(Senior) Project Manager

Description Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China. As a major player in Luxembourg’s finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations. **Responsibilities**: **YOUR MISSION** Perform the function of "Business project manager" to initiate and monitor projects in line with the KYC Office teams (onboarding, lifecycle & remediation). In this role, take part either as project manager, Business Analyst or stream leader / product owner on projects: - Related to system or functional developments (IT programs, digital banking, luxtrust, etc.) - Organizational (TOM, Recruitment, staffing..) - Regulatory (tax, compliance,) - Of a data or documentary nature (quality monitoring, external sourcing, scoping, etc.). **YOUR MAIN ACTIVITIES** - Project Manager :_ - Initiate the projects of the KYC office roadmap : Establish the Business case, establish a stakeholder management plan, assess the risks, participate in the various validation committees, Establish an implementation plan - Ensure the follow-up of initiated projects : Establish and organize a governance, follow the actions of the project in collaboration with the stakeholders. - Implement projects within the teams concerned : set up and monitor actions in the field, define measurement units to report progress to sponsors, establish and monitor communication around the monitored project. - Manage performance = be able to identify, define, and implement performance indicators relevant to the service and as part of our continuous improvement and operational monitoring. - Product/KYCO Owner :_ - Actively participate in the monitoring of the projects covered (deliverables, development of business cases, scope and planning, project risks via KPIs and KRIs, etc.) and report any problems to the hierarchy - Bring business knowledge to other projects and other business lines : ensure the role of relay between the impacted KYCO teams and the project teams or business lines concerned - Propose or implement operational and technical solutions while ensuring the control of regulatory or operational risks and the efficiency of the associated processes - Intervene as a business analyst on specific themes (analysis, collaboration in the production of detailed design files and their validation, testing, etc.) - Reporting = be able to prepare Exco and Regulator level reports - Documentation = being able to review operational processes / procedures, produce documentation with the right level of detail (process flow, operational procedure, etc.) Must Have Requirements **YOUR SKILLS PROFILE** - Training:_ - BAC+5, training oriented towards Finance, Project, Law or Management - Experience :_ - Confirmed experience of 5 to 10 years as a project manager Languages: - Fluency in French and English - Specific knowledge and/or to be developed:_ - Knowledge of the regulatory environment related to customer identification data, and regulatory obligations (KYC/AML, QI/FATCA/CRS, MiFiD/MIFID 2, Basel II-III, Anacredit, GDPR, etc.) - Knowledge of project management techniques, and project management (Agile, Lean, ADKAR, project and implementation cycles, etc.) including change management / change management (with knowledge / ADKAR certification if possible) = communication within of the team, communication and coordination with the Front Office and the rest of Lux Market & CIB, training, change management - Knowledge and implementation of operational excellence = continuous search for quick wins and long-term improvement to enable us to optimize the functioning of the team (in terms of processes, organization, governance, etc.). - Be able to identify an opportunity, evaluate it in terms of cost / benefit, and be able to coordinate its implementation with the different actors to carry it out. - Knowledge of the computer tools of the office suite, in particular EXCEL and ACESS - Knowledge of the computer systems used (BLS, T24) and affinity with operational controls = being able to make macros, Access, and analyze data. - Personal qualities :_ - Collaborative - Result and delivery oriented - Strong analytical skills - Initiative and decision making - Autonomy, rigor and sense of organization - Very good relationship (management of stakeholders) and customer orientation