Proactive Monitoring Specialist

Are you looking to join a world-class manufacturing organization? At Husky TechnologiesTM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution - we want you to join the Husky TechnologiesTM team

**What we offer**
- Excellent benefits package and retirement savings plans as well as life insurance program
- Competitive vacation policy promoting work-life balance
- Challenging career opportunities and growth
- Opportunity to work, innovate and collaborate with passionate people who drive change
- Amazing team - we are the best in the world at what we do

**Husky Technologies**TM** Campus**
- Large, beautiful campus with clean, state-of-the-art air-conditioned offices and manufacturing facilities with high air quality, climate control and outstanding safety records
- Onsite fitness and wellness center
- Organized out
- and indoor sports activities such as running teams, and bicycle teams
- Access to onsite medical practitioners
- Onsite cafeterias with fresh and healthy meal options
- Free parking

Working with the EMEA Technical Support team, the Monitoring Center SME is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By monitoring remotely connected systems and identifying any process deviations, The Monitoring Center SME is responsible of investigating the root cause, and work together with customer and service team on solutioning any problem in timely manner. The Monitoring Center SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and Engineering.

**Responsibilities**
- Monitor the KPI’s availability like Performance, Weight, Quality, and Energy. In addition, consider cycle interruptions, frequent alarms, concerning trends.
- Interpret the data, compare against established limits and identify and rank issues or concerns.
- Document using the existing Call (VA#) system within Baan LN, enter each issue / concern. This will allow for open issue management by the A+ Support Team.
- Troubleshoot and solution whenever applicable, any issue being detected.
- Share finding depending on severity and select best means to update the A+ Program Manager. Escalate if necessary
- Contribute to Weekly report content for A+ Program Manager.

**Qualifications**
- Engineering degree or equivalent experience
- Several years of work experience in the injection molding industry considered an asset
- Advanced knowledge of Husky’s injection molding systems (PET Machines, PET Molds, Auxiliary equipment)
- Excellent troubleshooting skills (i.e. analytical, diagnostic and technical problem-solving skills) with the ability to work with new and evolving technologies
- Good knowledge of Injection Molding Process
- Ability to proactively assessing and mitigating the consequences of changes in system state
- Excellent communication (verbal, written and presentation) and interpersonal skills
- Strong organization, time management, and multitasking skills
- Ability to interface effectively across manufacturing, engineering, and service functions**This position will be based in Dudelange, Luxembourg.**

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.