Client Documentation Specialist
il y a 1 semaine
Activités quotidiennes :Examiner la documentation du client pour l'ouverture, la modification ou la fermeture du compte et s'assurer de la conformité avec les directives et règlements de la banque ;Vérifier l'exhaustivité de la documentation pertinente en fonction de la situation du client ;Mettre à...
**Description**
Activités quotidiennes:
- Examiner la documentation du client pour l'ouverture, la modification ou la fermeture du compte et s'assurer de la conformité avec les directives et règlements de la banque ;
- Vérifier l'exhaustivité de la documentation pertinente en fonction de la situation du client ;
- Mettre à jour les informations relatives aux clients dans les systèmes centraux de la banque ;
- Vérifier l'exactitude des informations saisies par le front office ;
- Effectuer des contrôles 4 yeux et des audits internes ;
- Fournir un service client de qualité avec un retour d'information et des réponses aux questions en temps voulu.
Coordination et point de contact central:
- Faciliter la communication et la collaboration entre le département de la documentation client et les autres départements clés ;
- Chercher à améliorer les processus et faciliter la résolution des problèmes ;
- Créer un environnement d'équipe ouvert et basé sur la confiance.
**Profile**
Formation:
- Maîtrise en droit ou en économie
- Certification en droit ou en économie
- Connaissance des réglementations KYC et AML (CDB16, OBA-FINMA)
- Maîtrise des outils informatiques
Expérience:
- 0-3 ans, avec une première expérience dans un rôle similaire de préférence.
- Une expérience en banque privée est préférable
Langues:
Maîtrise du français et de l'anglais
Compétences personnelles:
Ouverture d'esprit et esprit d'équipe / Esprit de résolution de problèmes / Volonté de partager et de rechercher de l'expertise / Capacité à gérer les priorités / Discrétion et confidentialité / Souci du client et des résultats / Sens de l'organisation et de la gestion du temps / Proactivité et réactivité / Multitâche / Souci du détail.
**Offer**
Notre client offre un contrat permanent.
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