Senior Relationship Manager

Senior Relationship Manager (Luxembourg)

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Brown Brothers Harriman is currently recruiting a Senior Relationship manager to join our Relationship Excellence team.

Some of your key responsibilities include:
Relationship Excellence (RE)- Ensure the delivery of relationship excellence to a designated client base.- Develop effective and strategic relationships with the most senior levels of client organizations to ensure satisfaction with current BBH products and services while maximizing profitability and increasing product breadth.- Monitor operational issues and follow through on effective problem resolution through deep collaboration with across the BBH organization.

Business Development- Responsible for increasing relationship penetration by selling existing and new products across the client portfolio.- Delivers new revenue objectives from existing clients based on strong commercial insights on trends in the industry, regulatory changes and client investment strategy.- Translate & customize key market, strategy and regulation messaging for the client, to generate insights and opportunities to demonstrate BBH value- Integrate product, market and client insights to drive competitive differentiation.- Lead and/or contribute pro-actively to deal teams to ensure effective integration of client insights into client plans and relevant marketing materials- Identify and coordinate innovative and integrated solutions to address clients' strategic challenges using multiple BBH products and services.- Maintain strong visibility in industry and market - strengthen BBH brand by expanding personal and BBH network

Risk Management- Ensures the achievement of bi-directional trust with our clients.- Collaborates with our risk & compliance functions to ensure regulatory and Firm requirements are fulfilled.

Experience required- Strong understanding of the Asset Management and Financial Institutions Market- Understands and can describe the full spectrum of major products including custody / fund accounting / transfer agency / securities lending / foreign exchange & technology offerings- Excellent client-facing skills and presentation skills- Knowledge of the regulatory environment and other external market forces impacting the asset management and financial institution industries- Consultative, strategic relationship management & sales experience, approach and methodology- A credible executive able to gain the confidence and trust at the highest levels within our industry- Promotes desired culture and associated best practices- Ability to successfully operate within a team- Experience and evidence of executing an Insight-Led Sales Strategy- Experience of deploying technology to support sales activity (including CRM and knowledge management tools)

Knowledge and skills:
- Global asset servicing product knowledge; Cross product knowledge a plus- Communication skills with demonstrated presentation skills and excellent writing ability (writing sample required)- Proven negotiation skills- Professional business acumen; Ability to interact in a professional manner at all levels, both internally and externally to BBH- Detail oriented with proven ability to see open issues to resolution

Other requirements:
- Foreign language abilities and knowledge of foreign markets are desirable- Travel is required

What We Offer:
- A collaborative environment that enables you to step outside your role to add value wherever you can- Direct access to clients, information and experts across all business areas around the world- Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm- A culture of inclusion that values each employee’s unique perspective- High-quality benefits program emphasizing good health, financial security, and peace of mind- Rewarding work with the flexibility to enjoy personal and family experiences at every career stage- Volunteer opportunities to give back to your community and help transform the lives of others

Full time

Luxembourg