Internship - Account Manager

il y a 4 jours

Luxembourg ING Bank N.V. Temps plein

ING Luxembourg is looking for an Account Manager Intern from October 2025 for at least 6 months.
Within the Private Banking team, you will be in charge of providing administrative and client services support to a team of relationship managers.
You will also be the interface between the commercial team, the client and the back offices. Commercial ability and skills are key in this function.
**Your Mission**:
To ensure that the identification and KYC information in the client file meet the current regulatory requirements
To keep at any time the full completeness of clients files to ensure a rapid and smooth periodical account review.
To maintain and organize the customer information system database (data quality input verification, client update and data input validation)
To follow-up the missing documents
To look for and obtain missing data either internally or directly with the client
To scan, archive and file the KYC documentation
To be in charge of sourcing, verifying and transmitting documents in order to ensure a rapid and smooth account opening process
Helping the relationship managers to prepare client meetings and assist in the follow
- up of these meetings
To answer the administrative questions from the client and from other departments of the bank
To participate to global and transversal projects linked to the function
**Your Profile**:
**Competencies / Behaviour**:
be flexible and autonomous, quickly adapting to a new environment
be a team player and easily integrating a team
have an excellent time management ability to work under pressure and to meet tight deadlines, be detail oriented
be motivated, dynamic and proactive
**Experience**:
Pursuing university studies in economics, finance or equivalent
Have a strong customer service orientation and outstanding communication skills
Show a good understanding of current regulatory requirements (FATCA, CRS, AML )
**Languages**:
Be fluent in English and French
Any other language (especially Dutch) will be an asset
**Your working environment**:
With over 1000 employees in the Grand Duchy and thanks to the combination of our local presence and the strength of a robust multinational like ING, we offer our personal and business customers a wide range of solutions through the channel of their choice.
ING is a global bank with a strong European base. 53,000 employees serve around 38.4 million customers, corporate clients and financial institutions in over 40 countries. Operating in the Grand Duchy of Luxembourg since 1960 as a universal and accessible bank, our products include savings, payments, investments, loans and mortgages for retail and private banking customers, whom we sever serve online and through our network of branches. For our Wholesale Banking clients, we provide lending, sustainable finance, payment & cash management and fund services.

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