Service Owner Openstack

ABAKUS IT-SOLUTIONS - expert in IT comfort - is hiring to reinforce his teams.
IT services integrator, created in 1991, we position ourselves as IT comfort expert for the small and medium structures. To cover these services, we offer packaged based services and have a personalized service desk.
For larger organization, we are also active in the provision of IT staff and in projects both in operational and development field.
In addition, we also sell, deploy and install hardware (Servers, Storage, PC,...). We also offer technical consulting services.

We are seeking a highly skilled and experienced Product/Service Owner to lead the development and management of a squad handling multiple technologies, both Open Source and licensed.

As part of our client's dynamic IT services team, you will play a pivotal role in ensuring the successful delivery and continuous improvement of these services, aligning them with strategic objectives.

**Responsibilities**:
**Squad Vision and Strategy**:
Develop a clear and compelling vision for the OpenStack Services, aligned with organizational goals and objectives.

Formulate and execute a strategic roadmap outlining the evolution of the services, including their implementation on Public Cloud and Private Cloud technologies.

**Stakeholder Engagement**:
Collaborate closely with internal stakeholders, including Technical Architects, Developers, Scrum Masters, and Business Owners, to understand their needs and gather feedback for continuous improvement.

Establish strong relationships with external stakeholders to ensure the services meet their requirements.

**Product Development and Management**:
Oversee the end-to-end service development lifecycle, from ideation to implementation and maintenance.

Work closely with development teams to prioritize features, enhancements, and bug fixes based on business value and impact.

Ensure that up-to-date information is always available to the Operations team to effectively respond to common incidents.

**User Experience (UX) and User Interface (UI) Design**:
In cooperation with the Architects, define UX/UI layouts to ensure the services provide an intuitive and user-friendly experience for end-users.

Conduct end-to-end testing and gather feedback to refine and enhance the UX/UI and related processes.

**Release Planning and Deployment**:
Develop and maintain a release schedule, coordinating with Development and Operations teams to ensure smooth and timely releases.

Implement effective communication strategies to inform users about upcoming releases and changes.

**Performance Monitoring and Optimization**:
Establish key performance indicators (KPIs) for the services and regularly monitor and report on their performance.

Implement optimization strategies to enhance the services' efficiency, scalability, and reliability.

**Security and Compliance**:
Collaborate with security experts to ensure the services adhere to industry best practices and comply with relevant regulations.

Implement and maintain security measures to safeguard sensitive data and ensure a secure development environment.

**Documentation**:
Oversee and approve documentation prepared by the Architects, including user guides, API documentation, and best practices.

**Qualifications**:
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

Proven experience as a Product Owner or Service Owner in a similar context.

Strong understanding of software development processes and methodologies.

Excellent communication and interpersonal skills.

Ability to collaborate effectively with cross-functional teams.

Familiarity with public administration processes and requirements is a plus.

**Technologies**:
LAMP/T

Node.js

MongoDB

Kafka

Documentum

Elasticsearch

IDOL Search

GIS

Redis

**Requirements**:
EU citizenship.

Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.

**Our Offer**:
**Competitive Salary Package**: Attractive remuneration with flexible options.

**Professional Development**: Personalized training programs and development plans to enhance your skills.

**Comprehensive Benefits**: Including complete hospitalization insurance.

**Flexible Work Environment**: Remote work possibilities to maintain a healthy work-life balance.

**Multicultural Team**: Enjoy the diversity and open communication within our team.

Discover the exciting opportunities that await you at ABAKUS IT-SOLUTIONS, where your IT expertise meets a world of possibilities