Quality and Process Officer/ Specialist

The** University of Luxembourg** is an **international research** university with a distinctly **multilingual** and **interdisciplinary** character. The University was founded in 2003 and counts more than 6,700 students and more than 2,000 employees from around the world. The University’s faculties and interdisciplinary centres focus on research in the areas of Computer Science and ICT Security, Materials Science, European and International Law, Finance and Financial Innovation, Education, Contemporary and Digital History. In addition, the University focuses on cross-disciplinary research in the areas of Data Modelling and Simulation as well as Health and System Biomedicine. Times Higher Education ranks the University of Luxembourg #3 worldwide for its “international outlook,” #20 in the Young University Ranking 2021 and among the top 250 universities worldwide.

The **Faculty of Humanities, Education and Social Sciences** (FHSE) brings together expertise from the humanities, linguistics, cognitive sciences, social and educational sciences. People from across 20 disciplines are working within the Faculty. Along with the **disciplinary** approach a very ambitious interdisciplinary research culture has been developed.

The faculty’s research and teaching focuses on **social, economic, political **and** educational** issues with the common goal of contributing to an inclusive, open and resourceful society. The FHSE offers six Bachelor and twenty Master degrees and a doctoral school providing students with the necessary knowledge and high-qualified skills to succeed in their future career.

**Your Role...**:
Bring a holistic perspective, the jobholder will coordinate and oversee quality initiatives as a whole for the administration of the Faculty. Reporting to the Head of Faculty Administration, the jobholder will contribute to optimal design and administration of processes in order to ensure compliance with legislation, and with internal and external guidelines.

Plan and ensure execution of periodic quality monitoring for the management of the Faculty.

**Activities/Tasks**:

- Maintain, monitor and develop internal quality assurance systems and indicators
- Ensure internal communication and cooperation within the Faculty and the University administration regarding all quality enhancement related questions and activities
- Participate and initiate meetings and report to different audiences about quality processes
- Contribute to reliable, consistent, effective and efficient processes (e.g. education process, finance and reporting process, IT processes, etc.)
- Help to define the quality expectations/standards within the Faculty/Department/processes
- Mapping and developing processes and standards
- Assessing and analysing change impacts

**What we expect from you**:

- Higher education degree
- Experience (min. 3 years) in a similar position
- Quality assurance and/or change management certification would be an asset
- Proficient in Microsoft tools (e.g Visio, MS teams, Excel, powerpoint)
- Excellent interpersonal skills with an ability to relate to all levels of staff with tact and diplomacy and to facilitate progress in a professional manner
- Strong organisational and prioritising skills with a proven ability to work to deadlines
- Excellent analytical skills
- Fluent in English (both written and verbal), a good knowledge of French and/or German would be an advantage

**How to apply...**:
**Applications should include**:

- Curriculum Vitae
- Cover letter

The University of Luxembourg embraces inclusion and diversity as key values. We are fully committed to removing any discriminatory barrier related to gender, and not only, in recruitment and career progression of our staff.

**General information**:

- Contract Type: Permanent
- Work Hours: Part Time 20.0 Hours per Week
- Location: Belval
- Internal Title: Quality and process specialist
- Job Reference: UOL06500

**Here’s what awaits you at the University**:

- **Multilingual and international character**. Modern institution with a personal atmosphere. Staff coming from 90 countries. Member of the “University of the Greater Region” (UniGR).
- **A modern and dynamic university. **High-quality equipment. Close ties to the business world and to the Luxembourg labour market. A unique urban site with excellent infrastructure.
- **A partner for society and industry**. Cooperation with European institutions, innovative companies, the Financial Centre and with numerous non-academic partners such as ministries, local governments, associations, NGOs