Senior Microsoft Consultant

**Mission**

In support of the IT team, the Consultant will provide the following services:
**Procurement - Mini Competition**
- Transfer of knowledge from the current consultants, take-over of ongoing work and deliverables
- Overall management of the process, preparation/review of procurement documents, allocation of tasks, coordination between various stakeholders
- Develop a framework on how to assess responses from providers
- In line with the procurement rules, prepare responses to requests for information and clarifications on the requirements
- In line with the procurement rules, support in assessing technical proposals of providers, analyse and challenge the responses, summarise the key elements for the management.
- Assist with the onboarding of the selected provider: development of the migration/transition plan, knowledge sharing and establishment of ongoing governance including definition of RACI matrices between the different parties

**Technical and Service Management**
- In parallel with the procurement procedure, the Current Service Provider will undertake certain technical tasks to prepare for the migration. These include (but are not limited to) implementation of connectivity as well as adapting the authentication to use the Azure AD. This work needs to be overseen and technical project management conducted
- Support the IT Security team in defining and implementing an IT Security model covering both cloud and on-premise services and infrastructure. Ensure IT, information security, data protection and other compliance topics are well managed
- Analyse and identify additional technical or service management changes that are needed to prepare the onboarding of the Cloud Management Provider
- Support in implementing changes, work closely with the Current Service Provider to clarify and adapt both technical and service process changes
- Promote the project and Microsoft Azure services. Assist business users and technical teams in understanding Azure services and how they can bring value. Undertake analysis of requirements and identify future opportunities within the Microsoft cloud platform
- Oversee new services and technical changes as the technical and service landscape is constantly changing. Ensure any impacts on the future architecture are analysed and clear to stakeholders
- Currently the service management is focused on the Current Service Provider. The future model will need to accommodate more providers and the interactions between them. Assist with developing a new model, anticipating any changes to existing processes, procedures etc. in order to ensure a smooth transition
- Challenge the planning of the Cloud Management Provider as well as validate technical and security design decisions
- Be a knowledge resource for the IT team on Microsoft cloud capabilities, services and best practice

**Project Management**
- Develop a project plan to map out related tasks and dependencies
- Manage a complex procurement procedure, ensure tracking of multiple questions and answers, capture input from numerous stakeholders. Ensure all stakeholders are aligned before providing a formal response.
- Drive tasks forward in line with the plan, ensure that other resources are aware and respect deadlines
- Prepare and lead Steering Committee and other meetings
- Ensure that all activities are being performed in an auditable way, e.g., meetings minutes, decision tracked and recorded, risks and issues logged and managed
- Update status and project reporting as per the PMO methodology
- Prepare material to support decision making or presentations to management, committees etc.
- Coordinate between all parties, the Current Service Provider and the Cloud Management Provider. Ensure effective and proactive communication.

**Deliverables**
- Completed templates to support procurement procedure outlining requirements to lead migration as well as service definitions, SLAs, KPIS and all other contractual elements to cover ongoing cloud operations in Microsoft Azure, Microsoft 365
- Development of tracking tools to support the process, for example to coordinate the answering of questions and providing input to the procurement team
- In line with the procurement rules, prepare responses to providers’ questions during the Mini Competition
- In line with the procurement rules, analyse the Mini Competition responses to support the assessment
- Governance model outlining best practices in cloud governance, including mapping onto existing governance structures and future extensions using the cloud provider’s market place
- Technical analysis to support governance aspects such as data protection impact assessment
- Technical review, analysis and recommendations related to changes proposed either by the Current Service Provider or the Cloud Management Provider
- Project plan, status report, steering committee slide decks, risks and issues log, all other artefacts needed as part of the PMO methodology
- RACI matrices se