Technical Pre-sales Consultant

ORGANISATION
INCERT is a center of expertise providing services and solutions based on knowledge and experience acquired in cryptography, Public Key Infrastructure (PKI), identity security (eTravel documents and Digital ID Wallets), biometry and artificial intelligence.
Established since 2012, INCERT is a public agency owned by the State of Luxembourg and the Luxembourg Chamber of Commerce. INCERT also represents and defends Luxembourg’s national interests at European and international organizations.
Within the scope of its business activities, INCERT is now recruiting a Technical Pre-sales Consultant. This position could be fulfilled remotely and on part time basis.
Vos missions
YOUR REPONSIBILITIES
**You will have to assume following responsibilities**:
\- Manage business partners qualification and customers activities to ensure the successful implementation and delivery of solutions and services;
\- Work with the Senior Management to support opportunity qualification process as well as the customer satisfaction. Report on opportunity status and strategic plan;
\- Assist the different teams in the daily execution of projects and tasks;
\- Present solutions to customers, partners and others stakeholders. Create documents and products sheets including high level specifications;
\- Attend to business meetings, make demo and present our solutions portfolio;
\- Prepare response to tenders, RFPs and RFIs. Write specifications, proposals, SoW, contracts, business reports and user documentation;
\- Provide markets trends analysis, including competition and technology landscape, thanks to solutions and features expertise;
\- Participate in the establishment of the pricing policies considering each part of our activities and areas of expertise;
\- Represent INCERT during events, exhibitions or any other business activity in Europe and Internationally;
\- Coordinate, when applicable, the implementation of our solutions, including third parties’ products, in customers and partners offices for the successful delivery of our projects. Deliver advice, training and functional support;
\- Solve business needs by analyzing functional and technical requirements of our business partners and customers in coordination with our Solutions and R&D teams;
\- Lead the commercial delivery plan of our projects and contracts with the support of our dedicated teams;
\- Participate in the development of our solutions by monitoring key markets, technologies trends and providers and making feedback from business meetings
Vos compétences
YOUR PROFILE
**Professional skills and education**:
\- Have 6-8 years of professional experience in a cybersecurity/IT Services company or equivalent experience;
\- Have a good understanding of cryptography, cybersecurity and information security concepts;
\- Hold a Bachelor’s or Master’s degree in Business Administration, Engineering, Cybersecurity, Computer Science, Information Technology or related field of study or equivalent work experience;
\- Have a previous experience in an international context, specifically in addressing large accounts based outside of Luxembourg.
**Soft skills**:
\- Excellent presentation, interpersonal, written and verbal communication as well as public speaking skills;
\- Proven skills to identify new opportunities, prospect new markets and customers, solve problems in full autonomy;
\- Ability to translate customer technical requirements and expectations in functional and business languages;
\- Talent to establish deliverable plans with measurable milestones and focus on high quality standards;
\- Analytical mindset with an ability to learn and synthesize large amounts of information with little context in a fast-moving environment;
\- Good verbal and writing communication as the position requires close interaction with customers, as well as project management capacity;
\- Being a strong team player, act on own initiative, be self-motivated and meet deadlines;
\- Acting with a high sense of confidentiality and integrity;
\- Being comfortable to negotiate contracts and defend the interests of the Agency in English and French. Luxembourgish and/or German are considered as an asset;
\- Being fully aligned with our corporate values
Please note that a criminal record will be requested as part of the final stage of our hiring process.