Store Manager

**Who we are**:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
- Would you also like to work for a global market leader in a brand-new environment? Do you have the commercial talent and drive we are looking for? Are you a flexible team player for whom working on weekends is not a problem with a great passion for our brand and products? Then let us start a new Samsonite trip together _

Our stores form the heart of our company and you can make a difference in this by offering our customers excellent service with your exceptional sales talent and broad product knowledge. Put your trumps in the battle, let our products come into their own in the store, pursue the sales goals with us and thus contribute to a high-quality standard.

WE’RE HIRING

**The store manager is responsible for the daily direction of the store, in order to become a profitable store, within the predetermined budgets.**
- The job of the store manager includes, but is not limited to, these following important tasks:
**Analysis of the shop performance**
- You do everything to reach the sales plans.
- You collect and analyze the KPI’s and initiate ways to improve them.

**Client Service**
- You provide a special and inspiring service, beyond expectation of the customer and handle a loyal and personal approach.

**Personnel Management**
- You coach, train, motivate and develop the team in order to reach the goals.
- You set up the personnel planning in an efficient way.
- You follow-up the accomplishments of the team very well and you make sure that the rules are being followed.

**Stock**
- You manage the stock in a correct way.
- You check that the products are priced correctly and you minimize the losses in order to reach the company numbers.

**Operations**
- You are responsible for an accurate and a trustworthy compliance of the daily procedures (money and banking, shop opening and closing, health and safety, etc.).
- You ensure that the repairs are being followed-up professionally and accurately.

**Merchandising, Marketing & Promotions**
- You take care of the shop and window presentation and lay-out in accordance with the defined standards.You take care of a full preparation and implementation of promotions and the correct use of promotion materials.

WE’RE LOOKING FOR AND YOU ARE

We expect a store manager to:

- Have a previous experience as a store manager in a high-level brand retail environment.
- Have good organizational, managerial, coaching and communicative skills.
- Be flexible and be able to work weekends.
- Communicate in a clear, concise and understandable way and to listen to others.
- Be very client-oriented.
- Communicate fluently in English.
- Be able to influence, take decisions and responsibility in a rapidly evolving and changing environment.
- Be stress resistant.
- Be informed on new market trends, client wishes and the competition.
- Act as an ambassador of the company, who lives by the values and shows passion for the brand.

WE’RE OFFERING

We are offering you:

- The opportunity to work for a global leader in luggage and travel accessories.
- A competitive salary.
- A generous bonus program.
- A qualitative training package.
- A wide range of career opportunities.
- **40h/week**:
**Travel is one of life’s greatest experiences. Are you ready to travel with us?**

**Why you'll love working here**:

- **Our employees matter.**As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
- **Vibrant culture.**We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
- **Socially responsible.**We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

**What we value**:
At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we