Digital Sales Manager

Description
**Travel Group Luxembourg**:
The Travel Group Luxembourg (TGL) constitutes the largest network of travel agencies in the Grand Duchy of Luxembourg and its greater region with about 35 points of sale. The group has more than 140 employees and operates the brands** We love to travel**, **Voyages Emile Weber**,** Fensch Voyages **and **Jerry Travel**. TGL is a Joint Venture created by the two family enterprises Voyages Emile Weber and SLG to offer a broad range of touristic offers to the inhabitants of Luxembourg and its border regions in proximity to Luxembourg Airport.

**Job Overview**:
As a Digital Sales Manager, your main responsibility is to develop and execute effective digital sales strategies to drive the revenue growth and increase market share. You will lead a team of travel designers and collaborate with cross-functional teams to ensure the successful implementation of digital sales initiatives. Your role requires a strong understanding of digital marketing, sales techniques and market trends to achieve sales targets and deliver exceptional customer experiences.

**Job classification and hierarchical attachment**:
The position reports directly to the Head of Sales & Marketing of TGL. It is classified N2 with access to all respective benefits and conditions including a variable compensation scheme that will be driven by the major key performance indices of TGL.

**Main tasks**:
**Strategy Development**:

- Develop and implement a comprehensive digital sales strategy aligned with the organization's goals and objectives.
- Identify and evaluate new digital sales opportunities, platforms, and technologies to enhance sales effectiveness and customer engagement.
- Stay updated with the latest industry trends, competitive landscape, and customer preferences to drive innovation and maintain a competitive edge.

**Team Leadership**:

- Manage and provide guidance to a team of travel designers, including setting sales targets, monitoring performance, and conducting regular performance reviews.
- Foster a collaborative and high-performance culture within the team, encouraging teamwork, creativity, and continuous learning.

**Sales Execution**:

- Develop and maintain strong relationships with key clients, partners, and stakeholders to drive sales growth and customer retention.
- Oversee the end-to-end sales process, from lead generation to deal closure, ensuring effective pipeline management and timely follow-ups.
- Collaborate with marketing teams to align digital sales strategies with marketing campaigns, leveraging digital channels to generate qualified leads and convert them into sales.

**Performance Analysis and Reporting**:

- Monitor sales performance metrics, analyze data, and generate reports to evaluate the effectiveness of digital sales initiatives.
- Identify areas of improvement and implement corrective actions to optimize sales performance and meet or exceed revenue targets.
- Provide regular updates to senior management on sales progress, key insights, and recommendations for business growth.

**Cross-functional Collaboration**:

- Collaborate with internal teams, such as marketing, product development and travel agency support to ensure alignment and maximize customer satisfaction.

**Qualifications and Attitudes**:

- Bachelor's degree in business, marketing, or a related field. A master's degree is a plus.
- Proven experience as a sales manager, preferably in a digital sales environment.
- Strong knowledge of digital sales strategies, techniques, and technologies.
- Familiarity with CRM systems and sales analytics tools.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Affinity for the travel business.
- Results-oriented mindset with a focus on achieving targets and driving revenue growth.
- Ability to adapt to a fast-paced and changing environment.
- German, French and English working proficiency; Luxembourgish is an asset.

**What you can expect**:

- A team of like-minded people who are passionate about what they do and able to make a difference.
- An open and positive working atmosphere, relaxed dress code
- Lots of challenges to solve and demonstrate your expertise
- We'll provide you with a laptop and a comfortable workspace
- Various employee discounts
- Attractive performance-related remuneration

**Place of Work**:
TGL Headquarters, 1a rue Jean Piret, 2350 Luxembourg

Languages English French German Education Bachelor