Emplois actuels liés à Client Success Team Leader - Luxembourg - FE fundinfo
-
Client Success Representative
il y a 2 semaines
Luxembourg INFUSE Temps plein**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Client Success Representative
il y a 2 semaines
Luxembourg INFUSE Temps plein**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Recruitment Team Lead
il y a 2 semaines
Luxembourg Byborg Enterprises SA Temps pleinCompany Description **Unique, exciting, fun-loving, and fast-growing **- Welcome to Docler Group which is the umbrella company of Byborg Enterprises! Since launching in 2001, we have created products and experiences that entertain millions of people across the globe. We now serve more than 50 million users a day and are consistently among the top visited...
-
Team Leader Service Client
il y a 2 semaines
Luxembourg AXA Temps pleinAXA Wealth Europe ** Notre environnement de travail** Fière d'appartenir au Groupe AXA, première marque d'assurance mondiale et un leader mondial des services financiers, la société AXA Wealth Europe est une compagnie d’assurance-vie spécialisée dans la distribution de contrats d’assurance-vie haut de gamme ! Lancée il y a 9 ans avec un esprit...
-
Team Lead Accounting
il y a 1 semaine
Luxembourg BlackRidge Group Temps plein**Job Information**: Work Experience - 5+ years Industry - Financial Services Contact Number - +352 20 61 04 Salary City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1616 TEAM LEAD ACCOUNTING PRIVATE EQUITY(M/F/d) One of historical client of BlackRidge Group is looking for a TEAM LEAD F/H. **Your Responsibilities** -...
-
Accounting Team Leader
il y a 2 semaines
Luxembourg Le Grand & Associates Temps pleinWould you like to become a MANAGER? Or do you already have experience in team management? - Would you like to share your experience in a new team where you can grow and take over the leadership of your team? - We are looking for a new Accounting Team-Leader to take over the management of a team of accountants. The company is a large Management Company...
-
Regional Client Engagement Leader, Emea
il y a 7 jours
Luxembourg AIG Europe S.A. Temps plein**Regional Client Engagement Leader, EMEA** **Location: AIG Office in Luxembourg/Germany/France/Italy/Spain** The Regional Client Engagement Leader, EMEA, reporting into the Head of CBE, EMEA and being part of the EMEA Distribution team, leads our client strategy, focusing on deepening customer relationships, driving loyalty, and translating client needs...
-
Team Leader People Services
il y a 7 jours
Luxembourg KPMG Temps plein**Find your purpose at KPMG Luxembourg** Join a team of diverse and dedicated problem solvers, connected by a common cause: to turn insight into opportunity for clients and communities around the world. If you are eager to learn, are interested in growing rapidly and strive to make an impact in a diverse environment, you're in the right place at the right...
-
Fund Accounting Team Leader
il y a 1 semaine
Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Team Leader Tempering
il y a 1 semaine
Luxembourg BlackRidge Group Temps plein**Job Information**: Work Experience - 4-5 ans Salary - 0 Industry - Engineering City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1616 **Team Leader Tempering (f/m/x)** **You can look forward to these exciting tasks**: - Coach and supervise production operators - Develop versatility in the team to adapt it to customer...
Client Success Team Leader
il y a 1 jour
**Are you ready to lead a dynamic team and drive client success in the financial services industry? Join us as a**Client Success Team Leader and make a significant impact**
As a **Client Success Team Leader**, you will have the opportunity to lead a team of passionate Client Success Managers (CSMs), guiding them to achieve exceptional outcomes for our clients. You will be at the forefront of our client engagement approach, contributing to high adoption and utilization of our products and services. This role offers growth opportunities, exciting projects, and the chance to collaborate with various departments to enhance our clients' experience.
**Your key responsibilities as a Client Success Team Leader will include**:
- Managing a team of Client Success Managers, providing direction, coaching, and guidance to drive successful outcomes for our clients.
- Contributing to the Client Success engagement approach/framework to drive high adoption and utilization of our products, solutions, and services.
- Ensuring that you and your direct reports have a solid understanding of the phases within a client journey and the standards governing processes, tools, dashboards, and templates are followed.
- Contributing to the creation and collation of metrics and dashboards for your assigned client base, and driving actions to mitigate churn and reverse negative trends.
- Collaborating internally to improve our products, solutions, and services and enable the achievement of our client’s outcomes.
- Being the escalation’s point of contact for your team members, helping them manage client escalations and ensuring they are resolved quickly.
**You will need the following experience and skills to join us as a Client Success Team Leader**:
- You must have Client Success Team Leader / Relationship experience as a strategic and supportive partner in a financial services.
- You should have knowledge about Asset Managers activities/products.
- You will have the ability to coach and motivate a high-performing team.
- You must have exceptional stakeholder management skills and experience, especially at C+ level both internal and external.
- You should have excellent communication skills, skilled at influencing and presenting to small and large audiences.
- You are proficient in business English and French (B2 level or above)
**FE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia-Pacific through an integrated platform. Our skilled team empowers clients with data-driven insights, making the industry Navigate Complexity with Confidence**
At FE fundinfo, we foster a collaborative and inclusive work environment. We offer flexible hours, hybrid work options, and regular team events to ensure a healthy work-life balance. Our commitment to learning and development provides ample opportunities for personal and professional growth.
**Benefits**:
- Work in a brand-new office facility with subsidized car parking.
- Get complimentary healthcare for employees, with the option to include family members.
- Secure your future with our pension plan.
- Enjoy lunch vouchers valued at 10.80 Euros.
- Holiday purchase option - buy up to 5 extra days off per year.
- Advance your career with sponsored learning and development, including formal qualifications.
- Engage in office social events to connect with colleagues.
