HR Service Center Officer

il y a 2 semaines


Luxembourg Luxair Temps plein

For our department _HR Service Center_**within **General Services**, we are looking for a (an):
**_HR Service Center Officer (M/F/x)_**

**_Main duties:_**
- Provide qualified and supportive guidance to employees on information requests, self-service transactions, workflow, and HR portals
- Manage HR employee data entry, data clean-up and ensure the integrity of data on the appointed HRIS to meet quality control and performance metrics
- Prepare and provide all documentation relating the employee life-cycle
- Support end-to-end on
- and off boarding process, participate to the employee experience and process improvement
- Perform various tasks in the HR Service Center including but not limited to transversal trainings, employment check
- Timekeeping monitoring for a wide scope of employees
- Potentially participate in HR projects, support testing, distribution list requests, reporting, audits and information requests from Authorities, legal team and other HR functional partners
- Liaise with internal and external stakeholders to ensure a positive employee experience.

**_Required profile:_**

**_Minimum required criteria:_**
- Bachelor’s degree in Human Resources or equivalent work experience (2 years minimum)
- Knowledge and experience with an HRIS, ideally SAP R3
- Demonstrate strong oral and written communication skills and excellent customer service skills
- Must have ability to effectively utilize MS Word and Excel
- Act with attention to detail, delivering accurate work within timeframes and Service Level Agreements
- Ability to handle tight deadlines and multi-tasking is a must
- Show the capacity to work under pressure and deal with unforeseen and urgent issues
- Be able to identify problem and be committed to action identified issues
- Be able to handle highly confidential material on a continuous basis in an extremely professional manner
- Be accurate, detail oriented and quality driven
- Respect deadlines and demonstrate ownership.
- Fluent in French and English (oral and written), Luxemburgish and German is considered as an asset.

**_ Desired or to be acquired criteria:_**
- Be familiar with the programs, Collective Agreements and specific procedures of a Human Resources Department


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