Digital Experience Team Manager

il y a 4 jours

Senningerberg, Luxembourg Luxair Temps plein

For our department _Digital Exp.Product Management_** **within **General Services**, we are looking for a (an):
**_Digital Experience Team Manager_**

**_Main duties:_**

Main duties:

- Manage, plan and lead the Digital Experience Team with-in the DXP Team. The Digital Experience Team will be responsible for producing Digital Experience Concepts (including User Stories, Interaction Concepts, Visual Design, Information Architecture and Prototypes ). This work will be produced on the basis of A/ B Testing, Online Tracking, UX Research, Workshops with stakeholders and customers, etc and analysis of business problems with a focus on the customer, clear communication and efficient processes.
- Produce & Maintain the Digital eXperience Platforms Roadmap and work with relevant stakeholders including (eCommerce, LGIT Sales, Legal, Risk, Finance etc )
- Monitor the impact changes to digital experiences have on eCommerce targets and customer satisfaction & Produce a Quarterly Report.
- Work with the rest of the IT department and Luxair to coordinate releases & updates to digital experiences.
- Define Minimum Viable Products (MVPs) with all stakeholders, to enable Luxair customers to benefit from updates as quickly as possible.
- Manage the DXP Backlog, working with stakeholders from other teams on priorities and cleaning up the backlog to ensure that realistic expectations are set with regard to future features.

**_Required profile:_**

**Required profile**:

- Master degree (or equivalent) in Business Administration, Engineering or similar line of studies
- Have a proven experience as product owner and a proven track record of managing complex projects in matrix organizations
- Have a proven experience of Agile project management as a product owner & scrum master
- Background in eCommerce & online booking platforms
- Have a proven experience in change management & digital transformation
- Show effective analytical skills
- Show strong leadership skills
- Show excellent communication skills in English

**Minimum required criteria**:

- Master degree (or equivalent) in Business Administration, Engineering or similar line of studies
- Have a proven experience as product owner and a proven track record of managing complex projects in matrix organizations
- Have a proven experience of Agile project management as a product owner & scrum master
- Background in eCommerce & online booking platforms
- Have a proven experience in change management & digital transformatio
- Show effective analytical skills
- Show strong leadership skills
- Show excellent communication skills in English

**Desired or to be acquired criteria**:

- Be able to identify development potentials
- Be able to work team-oriented and independently
- Be proactive and show the willingness to take ownership
- Demonstrate good leadership and relationship management skills
- Show assertiveness and stress resistance
- Be able to deliver projects within set time limits
- Show a strong ability to communicate at all levels
- Skills in French and/or German (spoken and written)
- Basic knowledge of programming languages (HTML, JAVA etc.) beneficial
- Demonstrate a background as a Customer Advocate in product development
- Knowledge of Luxemburgish or any other language is considered as asset

  • Digital Experience Development Team Manager

    il y a 2 semaines

    Senningerberg, Luxembourg Luxair Temps plein

    For our department _Digital Experience Development_** **within **General Services**, we are looking for a (an): **_Digital Experience Development Team Manager_** **_Main duties:_** - Manage & Lead the DXP Development Team. The DXP Development Team is responsible for the development and maintenance of Luxair’s Digital Experience Platforms. - Responsible...

  • SAP Team Manager

    il y a 2 semaines

    Senningerberg, Luxembourg Luxair Temps plein

    For our department _SAP_** **within **General Services**, we are looking for a (an): **_SAP Team Manager_** **_Main duties:_** The SAP team manager role is critical in steering our SAP operations and leading a talented team of SAP professionals. This position is vital for ensuring the strategic alignment of our SAP systems with business objectives, thus...

  • Digital Sales Specialist

    il y a 2 semaines

    Senningerberg, Luxembourg Luxair Temps plein

    For our department _E-Commerce_** **within **LuxairAirline Commercial**, we are looking for a (an): **_Digital Sales Specialist (M/F/x)_** **_Main duties:_** - Manage and realize the online sales actions, digital CRM actions and online marketing campaigns of the dedicated business unit - Manage and realise the SEM & Adwords campaigns of the dedicated...

  • Procurement & Digital Project Assistant (H/F/X)

    il y a 5 heures

    Senningerberg, Luxembourg Manpower Luxembourg S.A. Temps plein

    MANPOWER Luxembourg SA is seeking a Procurement & Digital Project Assistant to join one of our clients, a renowned international company operating in Luxembourg. This role is part of the General Procurement department and supports both digital initiatives and procurement activities across multiple business areas. Your missions: 1. Project Management ...

  • Digital Content Editor

    il y a 4 jours

    Senningerberg, Luxembourg Wunderman Thompson Commerce and Technology Temps plein

    Digital Content Editor required to join our Luxembourg Content Team on a full-time basis, we are looking for someone with fluent Italian verbal and written communication skills **What you’ll be doing**: - Design and creation of informative product descriptions for promotional purposes, based on data provided by clients (samples, text, images) - Content...

  • Digital Content Editor

    il y a 4 jours

    Senningerberg, Luxembourg Wunderman Thompson Commerce and Technology Temps plein

    **Digital Content Editor** required to join our Luxembourg Content Team on a **freelance basis**, we are looking for someone with fluent **Italian** verbal and written communication skills. **What you’ll be doing**: - Design and creation of informative product descriptions for promotional purposes, based on data provided by clients (samples, text,...

  • Manager Marketing

    il y a 3 jours

    Senningerberg, Luxembourg RiGO Trading S.A. Temps plein

    The registered office of RIGO Trading S.A. is established in the municipality of Niederanven in the EBBC business complex close to Findel Airport. The company started up only in 2014 and employs currently more than 80 employees. One purpose of the company is the acquisition by purchase, registration, and transfer by sale or ex change of intellectual and...

  • E-commerce Project Manager

    il y a 6 jours

    Senningerberg, Luxembourg VML Temps plein

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

  • Team Lead

    il y a 2 semaines

    Senningerberg, Luxembourg Dexter International S.à r.l. Temps plein

    On behalf of our client, a successful asset manager, we are looking for a “Team Lead - Legal Department (M/F/d)” for their office in Luxembourg. **Your responsibilities**: - Main contact for the CSSF in view of obtaining the regulatory approvals - Supporting internal teams on a range of regulatory, legal, corporate and contractual matters - Reviewing...

  • New Joiner Experience, Recruitment Country Lead

    il y a 2 semaines

    Senningerberg, Luxembourg JPMorgan Chase Temps plein

    New Joiner Experience (NJE), Recruitment Country Partner located in Luxembourg, will work as part of a team of 5 Leads covering all EMEA locations, this team sits within our EMEA NJE function. This position will report to the NJE Lead for EMEA Ex-UK countries. You will be accountable for end-end oversight of the NJE function for your aligned country...