HR Business Partner, Pxt Ops International Central

Experience of operating as a strategic Business Partner with demonstrated success in meeting exceptionally high standards in a high volume, fast-paced, hands-on environment - Bachelor's degree in Business Administration, Human Resources or related field is required - Fluency in written and spoken English essential - Demonstrate ability to motivate others and influence work behaviours - Proven ability to prioritise, meet deadlines, make best use of limited resources - High dependability - be there to support the business - Decision Making/Complex Problem Solving - proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis - Possesses intellectual curiosity; brings insight into the team/business, especially in a multicultural and multi-location environment - Negotiation and influencing skills; able to listen to and persuade others based on sound logic - Proven presentation and communication skills Job summary Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an ongoing effort to fulfil its stated ambition of being earth’s most customer-centric company. Its massive worldwide network of fulfilment and customer service centres delights customers around the world, both directly through Amazon and on behalf of merchants on the Amazon platform. Today, Amazon’s rapidly expanding consumer product range offers books, video games, consumer electronics, apparel, jewellery, grocery and Amazon Kindle among many others. Amazon’s presence in Europe is growing fast and now includes the UK, France, Germany, Spain, Italy, Czech Republic, Poland, Slovakia, Turkey and Luxembourg with customers across all 27 European states, offering millions of products and a long term vision to allow every consumer to find anything they want to buy online backed up by outstanding customer service. If you thrive in a challenging and fast-paced environment, this is the place for you. The person in this role must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional interpersonal skills, and the ability to function in an innovative environment. You'll need strong analytic skills and the ability to translate your clients' business plans and goals into the human resource capabilities needed to achieve outstanding results. Amazon is seeking an exceptionally talented, innovative, extremely hands-on, customer-obsessed HR Business Partner with a passion for establishing first-class HR strategies to join our highly professional People eXperience & Technology International Central and Support Functions (PXT Ops ICSF) team. Key job responsibilities This role will support the International Central and Support Functions leaders across Europe, comprising several hundred people and both strategic and operational leaders. Ensuring outstanding customer focus by delivering value-add, best in class HR support to internal customer groups across Europe: - Own and manage the relationships with client group business leaders, including Directors. - Develop and own the delivery of the strategic HR plan for each business supported, ensuring consistency with EU and global HR goals. - Act as a consultant to your client groups and provide input on the HR implications of strategic and operational decisions and plans, acting as an integral member of each group’s management team. - Maintain a strong focus on employee relations, performance management, engagement and retention activities, including an understanding of compensation and benefits and development activity. - Support and develop line managers in driving a performance culture through coaching, facilitating talent assessments and succession planning meetings. - Provide expert input to your client groups as well as the HR team in terms of employment legislation, policies and practices. - Support the design and delivery of appropriate training and development programs. - Deliver on business-critical HR related projects - Ensure alignment of HR related programs by partnering with peers and colleagues globally across both Operations and Corporate business units. A day in the life This role serves as a strategic business partner by understansing business goals and pairing them with strategic people solutions, driving enhanced productivity, development of our people and top tier employee experience. - A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employee and corporate group to ensure a high level of employee engagement - Experience with rapid and complex changing work environment - Coaching and mentoring experience at management level - Success in creating and driving effective development, employee relations, retention and reward programs - Will be an enthusiastic tea