Pxt Academy Learning Delivery and Logistics Specialist, Global Ops Pxt Academy

**DESCRIPTION**: Do you want to be part of the team that is focused on building world-class HR professionals across Europe and the Rest of the World? The Global Ops PXT Academy is seeking a talented Learning Delivery and Logistics Specialist to join our team and serve as the single-threaded owner for training execution and logistics across the EU and Rest of World (RoW) regions. Key job responsibilities Program Management - Lead delivery of approximately 45 training sessions annually across 23 countries. - Coordinate up to four simultaneous programs during peak delivery season (March-October). - Ensure excellence in program execution through venue management, material preparation, and stakeholder coordination. - Manage course material inventory and promotional items across multiple locations. - Coordinate food and beverage services, addressing dietary requirements and cost considerations. - Utilize and maintain proficiency in key systems (Amazon Learn, QuickSight, Asana, WebEx). - Develop and enhance standard work practices to mitigate operational risks. - Travel to strategic markets for in-person support (25% travel required). Program Delivery - Lead interactive training sessions, both in-person and virtually, utilizing a variety of techniques such as lectures, group discussions, hands-on activities, role-playing, and multimedia presentations. - Create and foster a safe and inclusive learning environment that encourages active participation and accommodates diverse learning styles and preferences. - Guide discussions to ensure that participants stay focused on learning objectives and manage group dynamics to promote effective communication and collaboration. - Adapt facilitation methods and content delivery based on participant feedback, group dynamics, and unforeseen challenges to optimize the learning experience. Stakeholder Management - Build and maintain relationships with EU/RoW regional stakeholders, BOD/PXT Academy leadership, and faculty. - Partner with core PXT Academy team members and volunteer faculty "adjuncts." - Manage vendor relationships for printing, catering, and GREF services. - Interact effectively with senior leadership. Strategic Impact - Analyze program feedback and metrics to drive continuous improvement. - Make data-driven recommendations for program enhancements. - Implement solutions for complex logístical challenges. - Drive operational efficiency through process improvements. A day in the life Reporting to the Sr. Manager, Business Operations and Learning Delivery, this position will work backwards from the learners to create impactful, well-organized training experiences that engage GOPXT participants across diverse locations. You will serve as a key connector between PXTA, regional stakeholders, and vendors. This includes managing all aspects of program logistics, from venue selection to material preparation, while also facilitating in-person and virtual workshops, all while contributing to the continuous improvement of our learning offerings through data analysis and stakeholder feedback. About the team The PXT Academy (PXTA) vision is to build world-class Global Operations HR professionals by unlocking their potential to face challenges today and those in the future. We curate, build, and deliver proven learning content and solutions to create a consistent learner experience that empowers PXT to maintain a high-bar, mitigate risk, deliver on-the-job service excellence, and become strategic partners to the business. **BASIC QUALIFICATIONS**: - A Bachelor’s degree or higher or two (2) years equivalent Amazon experience. - 2+ years in project/program management showcasing organization skills including a proven track record. of taking end-to-end ownership and driving results with a strong attention to detail. - 2+ years demonstrating excellence in online and in-person facilitation for diverse audiences. - Foundational HR experience - Demonstrated use of tools such as QuickSight, WebEx, and Microsoft Office products. - Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently in a fast-paced and rapidly changing environment. **PREFERRED QUALIFICATIONS**: - Excellent interpersonal and relationship-building skills to work effectively with senior leaders and stakeholders at all levels. - Ability to think strategically, anticipate challenges, and develop mechanisms for work practices. - Ability to influence and direct individuals with no direct hierarchical relationship. - Thrives in a high-energy environment where tactical and strategic activities are expected to be driven in parallel. - Ability to communicate effectively across a multitude of in-person and remote environments with stakeholders at multiple levels within the organization. - Familiarity with Amazon Learn. - Foreign language skills not required, but helpful (written and verbal).