Business Front Support Specialist
il y a 5 jours
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
As first point of entry for the Front, Business Front Support (BFS) is aware of all the Front related issues and therefore able to improve processes, systems and the knowledge of the Front. With being directly involved in orders causing issues, Business Front Support reduces operational risk, reputational risk, manual process workarounds, and supports the front to be successful. In order to keep the service on a high level BFS offers regular training refresher to the Front meaning Relationship Manager, Relationship Manager Assistants, Investment Advisor.
**YOUR CHALLENGE**:
- As first point of entry for all front related issues BFS acts as the support for front employees queries on operational / transactional issues (problem solving & quality assurance)
- Take leadership in complex requests overlapping different COO units or areas to find correct responsibilities to start solution process
- Manage queries in a timely and efficient manner to provide front users with high quality solutions
- Focus on the analysis of recurrent problems and solution identification to develop independently enhancement proposals
- Conduct reliable and qualified controls to prevent risk for the bank
- Improvement of processes, systems and knowledge of front staff
- Deliver ideas to improve processes and systems due to process and systems fails
- Be the interface between front, back office, markets and IT
- Identify where are issues to be resolved and missing know-how of front staff to be trained
**YOUR PROFILE**:
- Bachelor’s or Master’s degree in Economics or equivalent
- First banking experience required
- In-depth knowledge in banking operations as a whole (products, processes, systems, interfaces, order managements)
- Strong written and verbal communication skills (ability to communicate effectively across all levels)
- Client-, service
- and quality oriented, accurate and efficient way of working
- Solution oriented to provide ad-hoc support on phone or via mail
- Action orientated, with a focus on continuous improvement in all areas of work
- Able to deliver quality results with a challenging, positive, influential style
- Strong analytical and investigation skills, with an ability to resolve issues in a high-pressure environment in terms of banking process and connected IT systems
- Sound understanding of the end-to-end processes in a private bank
- Sense of initiatives and responsibilities
- Be a team player with positive thinking and proper handling of conflicts to support the front and deliver ideas to improve processes and systems
- Excellent language skills in English (fluent); further language skills e.g. German, French, Spanish, Portuguese will be considered as an advantage
We will also consider profiles which are strong on some parts but not on all.
This permanent position is available immediately.
-
Junior Business
il y a 8 heures
Luxembourg Julius Baer Temps pleinAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. The Business / Front Support Generalist is part of the Business Support team. He/she supports the Relationship Manager &...
-
2025 Summer Internship
il y a 2 semaines
Luxembourg Julius Baer Temps pleinAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. Be Empowered with our 10-week Summer Internship Program **YOUR CHALLENGE**: **Your team** The BFS EuroHUB team is the...
-
Specialist (M/w/d) Business Support
il y a 8 heures
Luxembourg Hauck Aufhaeuser Lamp Private Bank AG Temps pleinCHALLENGE YOURSELF: Du möchtest deine persönliche Entwicklung und berufliche Laufbahn aktiv mitgestalten? Dann bist du bei uns richtig! Die Hauck & Aufhäuser Alternative Investment Services S.A. ist innerhalb des Hauck Aufhäuser Lampe-Teilkonzerns Luxemburg als Spezialist für die Verwaltung regulierter und unregulierter Investmentvehikel, mit...
-
Aml/kyc - Front Office Support
il y a 2 semaines
Luxembourg LHH Temps pleinWe are currently seeking on behalf of one of our clients, a Swiss bank based in Luxembourg, an individual available immediately for a 6-month interim contract. The incumbent will be responsible for providing support to the Compliance team with a focus on AML/KYC matters. LHH Recruitment Solutions offers extensive HR solutions through one unique brand. We...
-
Front Office Manager
il y a 2 semaines
Luxembourg Marriott International, Inc Temps plein**Job Number** 24093412 **Job Category** Rooms & Guest Services Operations **Location** Luxembourg Marriott Hotel Alfa, 16 Place de la Gare, Luxembourg, Luxembourg, Luxembourg VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Administering front office functions and supervising...
-
Kyc Front Office Expert
il y a 4 jours
Luxembourg ING Bank Temps plein**REQ-10098831**: - **26/08/2025**: - **Non Financial Risk**: - **Luemburg, Luemburg**ING Bank** **KYC Front Office Epert** **Your role & work environment** Within ING WB Luembourg (FI, CSC and REF) there is an opening for a KYC Front Office Epert. In order to facilitate the services to our clients and to ensure a safe and compliant bank, which is...
-
Business Manager
il y a 5 jours
Luxembourg Julius Baer Temps pleinAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. You join the Business Management team of Bank Julius Baer Europe S.A. (BJBE) purely focused on Private Banking and Wealth...
-
Business Development Specialist
il y a 2 jours
Luxembourg KPMG Luxembourg Temps pleinKPMG Luxembourg combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities. As a leading consulting firm with more than 1,700 employees and more than 70 nationalities in Luxembourg, we know that our strength and capability come from our people, their experiences, culture and...
-
Business Application Support Specialist
il y a 1 semaine
Luxembourg Dionys Temps pleinDionys SA société d'informatique faisant partie du Cronos Group qui a été fondé en 1991 pour et par des personnes travaillant dans le domaine de la technologie. **En quelques chiffres**: + de 9000 employés + de 570 sociétés au sein du groupe + 5000 clients au Benelux Nous sommes un fournisseur de services informatiques engagé auprès de nos clients...
-
Business Manager
il y a 8 heures
Luxembourg Julius Baer Temps pleinAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. You join the Business Management team of Bank Julius Baer Europe S.A. (BJBE). BJBE is the European Hub of Julius Baer...
