Customer Success Manager

il y a 7 heures

Luxembourg Salonkee Temps plein

We are seeking a Customer Success Manager to enhance Salonkee’s growth. Your role is essential in maintaining strong relationships with our French-speaking clients, ensuring they realize the full value of our digital solutions in the beauty and wellness industry. You will focus on client loyalty and upselling, securing our market position and making Salonkee indispensable to their business success.

**What you will be doing**:

- Strategic Upselling: Identify opportunities to upgrade existing clients to more comprehensive packages and introduce them to our payment services, and additional functionalities
- Product Mastery: Develop an in-depth understanding of Salonkee’s software to provide expert guidance on its extensive features and benefits
- Feedback Loop: Systematically collect and channel client feedback to our product development team to refine and enhance our offerings, ensuring our solutions align with market needs and client expectations.
- Client Education: Conduct training sessions to educate clients on the full capabilities of Salonkee's software, reinforcing the value it adds to their business.

**What you need to have**:

- Fluency in French and English is required.
- Outstanding written and verbal communication skills, with the ability to present complex solutions clearly and persuasively.
- Adept at working with software platforms, with a keen interest in staying updated on the latest technologies.
- Strong analytical and problem-solving skills to navigate client issues in a dynamic, fast-paced environment.
- Proven sales experience with a strong focus on customer satisfaction and retention.
- High energy, motivated, and excited about driving growth and achieving results.
- A love for numbers and growth, with the ability to translate data-driven insights into strategic actions.

  • Customer Success Manager

    il y a 2 semaines

    Luxembourg SustainCERT Temps plein

    At SustainCERT, we're on a mission to bring credibility to climate action through our digital verification platform. We're looking for a Customer Success Manager to join our team of mission-driven individuals who believe in changing the world. Who we are SustainCERT helps quantify and report on the social and environmental impacts from a wide range of...

  • Customer Success Manager

    il y a 4 jours

    Luxembourg SoftwareOne Temps plein

    Job Function: Sales Operations Why SoftwareONE?: We deliver innovation and technology that supports global customers the development of sustainable, connected, safe and tailored IT solutions for future generations. SoftwareOne Sales is all about Inspiring Dreams, Accelerating Growth, Connecting Worlds, Recognizing Wins, Respect and Enabling you to be your...

  • Customer Success Manager

    il y a 6 jours

    Luxembourg FE Fundinfo Temps plein

    **_Rated 4.3 on Glassdoor, with a 95% CEO approval rating _** **Role**:Customer Success Manager **Location**:Luxembourg FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. **What you can expect from joining...

  • Customer Success Manager

    il y a 2 semaines

    Luxembourg Talkwalker Temps plein

    **We're growing, we're innovating and we're looking for the best minds to keep moving forward**: See Open Jobs **Our company**: Talkwalker is the #1 Consumer Intelligence Acceleration platform for brands to drive business impact. Over 2,500 global brands and agencies use our products to combine a multitude of internal and external data sources for the most...

  • Customer Success Manager

    il y a 4 jours

    Luxembourg FE Fundinfo Temps plein

    **_Rated 4.3 on Glassdoor, with a 95% CEO approval rating _** **Role**:Customer Success Manager **Location**:Luxembourg FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. **What you can expect from joining...

  • Senior Customer Success Manager

    il y a 2 semaines

    Luxembourg Deel Temps plein

    **Who we are is what we do.** Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and...

  • Customer Success Technical Account Manager

    il y a 2 semaines

    Luxembourg Findel Airport VMware Temps plein

    **Customer Success Technical Account Manager** **_Multi Cloud_** **Why will you enjoy this new opportunity?** Does helping organizations achieve their business goals through the usage of technology inspire you? If it does, we have the perfect job opportunity for you! As a Multi Cloud (MC) Technical Account Manager (TAM) you will have the pleasure of...

  • Senior Customer Success Manager

    il y a 2 semaines

    Luxembourg Hootsuite Temps plein

    We're looking for a **Senior Customer Success Manager** to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you'll consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly...

  • Customer Success Manager

    il y a 7 jours

    Luxembourg 3F Venture Temps plein

    **Job Summary** We are looking for an enthusiastic **Customer Success Manager** to join our dynamic team at EasyBiz, a B2B FinTech project under 3F Venture. **EasyBiz** is focused on simplifying and enhancing the company incorporation and management process through both mobile and desktop platforms. Account Manager will be the main point of contact for...

  • Customer Success Representative

    il y a 4 jours

    Luxembourg, Luxembourg jao Temps plein

    About our companyWe are looking for a Customer Success Representative to join our team, reporting to the Manager of Client Relationship. In this role, you will serve as the voice of the customer, providing exceptional support, managing inquiries, and ensuring a smooth onboarding experience for market participants.Customer Success RepresentativeKey activities...