Nsi - Desktop Support & Hardware Technician - En/fr
il y a 1 jour
**Job description**: To reinforce our teams, we are looking for a **Desktop Support and Hardware Technician** speaking English and French. **Your main responsibilities**: - Provide **Desktop & end-user support,** ensuring SLAs and service quality targets are met.- - Support system changes and deployments; minimize downtime and ensure seamless user experience. ** Manage hardware/software requests** and maintain accurate asset records. ** Contribute to technical projects, system upgrades**, and continuous improvement initiatives. ** Document procedures,** maintain knowledge bases, and support configuration standards. ** Build strong relationships with business teams** and act as a trusted IT partner.- Escalate complex issues when required and provide occasional remote support to other sites. **Job requirements**: ** Your profile**: - You have at least **5 years of experience in IT Support.**- **Fluent in English,** French and Polish are appreciated.- Technical Skills:- **Proven background support IT operation** in a banking environment.- Solid knowledge of **Microsoft Office, Windows environments, hardware & network basics**.- Proven ability to **troubleshoot complex desktop and productivity tool issues**. ** Understanding of LAN / WAN, multi-domain environments and connectivity troubleshooting**.- Knowledge of **ITIL best practices.**- - Soft Skills- - **Strong customer service mindset** and experience supporting demanding business users.- Proactive mindset, ownership, and reliability. ** Team-player** with strong communication skills. ** Ability to prioritise, stay calm under pressure**, and deliver a **great user experience.** ** What is offered**: - Take the opportunity to join our "NSI family", where human values remain at the heart of our priorities- Permanent contract- Training courses- Dynamic and innovative environment- Be in the position to open your career perspectives- Competitive salary package **_ NSILuxembourgPSF
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il y a 2 semaines
Luxembourg H-Tech Supports Temps plein**Company Description** H-Tech Supports (HTS) is a leading provider of modern IT and network solutions to enterprise markets worldwide. With a team of IT engineers globally, HTS offers professional consulting, data solutions, and maintenance services to meet the evolving technology needs of clients. The company specializes in design, engineering,...
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il y a 6 heures
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Luxembourg CosMic IT Temps pleinFull Time - Luxembourg - Posted 11 months ago - Applications have closed - Work Visa Required - CosMicIT **CosMic IT** - Find Your Dream Job Here_ Greetings Everyone, - We are urgently looking for Desktop Support Locations: Luxemburg Roll type: Contract Language-French, German, and English speaking - Job Description: - Desired Competencies...
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Luxembourg, Luxembourg EOS Temps pleinOur Company At EOS, we are committed to delivering innovative solutions that empower businesses and individuals to thrive. Our culture is built on collaboration, integrity, and continuous improvement, ensuring we provide exceptional service and create meaningful impact.Role Summary The Desktop Support Associate plays a key role in ensuring the smooth...
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il y a 6 jours
Luxembourg NTT DATA Temps plein**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
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Nsi - Test Manager - Fr/an
il y a 6 jours
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Nsi - Business Analyst - Fr/an
il y a 1 semaine
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Nsi - Consultant M365 - Fr/an
il y a 3 jours
Luxembourg NSI Temps plein**Description de l'offre d'emploi**: Afin de renforcer nos équipes, nous sommes à la recherche d'un** Consultant M365**parlant **français** et **anglais**. **Vos principales responsabilités**: - Support technique et formation utilisateur- Rédiger des guides de résolution de problèmes et des procédures opérationnelles pour améliorer...