Nsi - Desktop Support & Hardware Technician - En/fr

il y a 18 heures


Luxembourg NSI Temps plein

**Job description**: To reinforce our teams, we are looking for a **Desktop Support and Hardware Technician** speaking English and French. **Your main responsibilities**: - Provide **Desktop & end-user support,** ensuring SLAs and service quality targets are met.- - Support system changes and deployments; minimize downtime and ensure seamless user experience. ** Manage hardware/software requests** and maintain accurate asset records. ** Contribute to technical projects, system upgrades**, and continuous improvement initiatives. ** Document procedures,** maintain knowledge bases, and support configuration standards. ** Build strong relationships with business teams** and act as a trusted IT partner.- Escalate complex issues when required and provide occasional remote support to other sites. **Job requirements**: ** Your profile**: - You have at least **5 years of experience in IT Support.**- **Fluent in English,** French and Polish are appreciated.- Technical Skills:- **Proven background support IT operation** in a banking environment.- Solid knowledge of **Microsoft Office, Windows environments, hardware & network basics**.- Proven ability to **troubleshoot complex desktop and productivity tool issues**. ** Understanding of LAN / WAN, multi-domain environments and connectivity troubleshooting**.- Knowledge of **ITIL best practices.**- - Soft Skills- - **Strong customer service mindset** and experience supporting demanding business users.- Proactive mindset, ownership, and reliability. ** Team-player** with strong communication skills. ** Ability to prioritise, stay calm under pressure**, and deliver a **great user experience.** ** What is offered**: - Take the opportunity to join our "NSI family", where human values remain at the heart of our priorities- Permanent contract- Training courses- Dynamic and innovative environment- Be in the position to open your career perspectives- Competitive salary package **_ NSILuxembourgPSF



  • Luxembourg NSI Temps plein

    **Job description**: To reinforce our teams, we are looking for a **Desktop Support Analyst** speaking English and French. **Your main responsibilities**: - Provide **Level 2 desktop & end-user support,** ensuring SLAs and service quality targets are met.- - Support system changes and deployments; minimize downtime and ensure seamless user experience. **...

  • Desktop Support

    il y a 7 jours


    Luxembourg, Luxembourg NSI Temps plein

    Job descriptionTo reinforce our teams, we are looking for a Desktop Support and Hardware Technician speaking English and French.Your main responsibilities:Provide Desktop & end-user support, ensuring SLAs and service quality targets are met.Install, configure, and troubleshoot PCs, network equipment, and business applications.Support system changes and...

  • Desktop Support Technician

    il y a 2 semaines


    Luxembourg HCLTech Temps plein

    We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten...

  • Desktop Support

    il y a 2 semaines


    Luxembourg CosMic IT Temps plein

    Full Time - Luxembourg - Posted 11 months ago - Applications have closed - Work Visa Required - CosMicIT **CosMic IT** - Find Your Dream Job Here_ Greetings Everyone, - We are urgently looking for Desktop Support Locations: Luxemburg Roll type: Contract Language-French, German, and English speaking - Job Description: - Desired Competencies...


  • Luxembourg NSI Luxembourg Temps plein

    **NSI - Administrateur Systèmes - Sécurité - FR/AN**: Afin de renforcer nos équipes, nous sommes à la recherche d'un** Administrateur Systèmes orienté Sécurité** parlant** Français et Anglais**: **Vos principales responsabilités**: - Assurer les tâches opérationnelles dans le cadre des processus de gestion des alarmes, des mises à jour et de...


  • Luxembourg NSI Luxembourg Temps plein

    **NSI - Profil Triple A - FR/AN**: Afin de renforcer nos équipes, nous sommes à la recherche d’un profil **Triple A** parlant **Français et Anglais**. **Vos principales responsabilités**: - Participation à un projet d’upgrade de Triple’A - Migration de la Database Sybase vers Oracle **Votre profil**: - Vous avez une première expérience dans...


  • Luxembourg NSI Temps plein

    **Description de l'offre d'emploi**: Afin de renforcer nos équipes, nous sommes à la recherche d'un** ServiceNow Support & Back Officer** parlant **Français **et **Anglais**. **Vos principales responsabilités**: - Traitement des incidents et demandes concernant la plateforme **ServiceNow** : première analyse, classification, priorisation - Répondre...


  • Luxembourg NSI Temps plein

    **Job description**: To reinforce our teams, we are looking for a **Service Desk Support**,** speaking **French** & **English**. **Your main responsibilities**: - Troubleshooting PCs/Laptops/Tablets, VPN, etc. - Log, categorize and prioritize, diagnose and resolve, close, escalate incidents - Incident ownership and communication throughout the lifecycle of...

  • Services Technician

    il y a 7 jours


    Luxembourg NTT DATA Temps plein

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Nsi - PMO - Fr/an

    il y a 1 semaine


    Luxembourg NSI Temps plein

    **Description de l'offre d'emploi**: Afin de renforcer nos équipes, nous sommes à la recherche d'un** PMO** parlant **français et anglais.** **Vos principales responsabilités**: - Migration d’une nouvelle Business Unit sur l'instance à Luxembourg - Support des Managers des équipes de développement Core Banking - Animation : suivi des points...