Emplois actuels liés à Luxembourg-Desktop Support Engineer- L2 - Luxembourg, Luxembourg - Solutionix Global Services


  • Luxembourg, Luxembourg EVERIENCE Temps plein

    Company DescriptionAbout EverienceEverience is an international consulting and augmented digital services group with 4,000 employees, placing people at the heart of the AI revolution. Present across Europe, Africa, Asia and America, Everience offers a stimulating environment to develop skills and future employability.Through its Symbiotic Academy, the group...

  • Junior Onsite PC Technician

    il y a 17 heures


    Luxembourg, Luxembourg EVERIENCE Temps plein

    Company DescriptionAbout EverienceEverience is an international consulting and augmented digital services group with 4,000 employees, placing people at the heart of the AI revolution. Present across Europe, Africa, Asia and America, Everience offers a stimulating environment to develop skills and future employability.Through its Symbiotic Academy, the group...

  • Thermal Engineer

    il y a 2 jours


    Luxembourg, Luxembourg The Exploration Company Temps plein

    Here at The Exploration Company, we are developing, producing, and operating Nyx, a modular and reusable space orbital vehicle that can eventually be refuelled in orbit and that can carry cargo - and potentially humans in the longer run.Our Future Projects unit is dedicated to expanding and complementing these capabilities by conceptualizing and...

  • Thermal Engineer

    il y a 17 heures


    Luxembourg, Luxembourg The Exploration Company Temps plein

    Here at The Exploration Company, we are developing, producing, and operating Nyx, a modular and reusable space orbital vehicle that can eventually be refuelled in orbit and that can carry cargo - and potentially humans in the longer run.Our Future Projects unit is dedicated to expanding and complementing these capabilities by conceptualizing and...


  • Luxembourg, Luxembourg ARHS Developments Luxembourg Temps plein

    Company DescriptionArηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from...

  • Anaconda Enterprise Engineer

    il y a 17 heures


    Luxembourg, Luxembourg ARHS Developments Luxembourg Temps plein

    Company DescriptionArηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from...

  • DEEP - Linux System Engineer

    il y a 1 semaine


    Luxembourg, Luxembourg POST Luxembourg Temps plein

    Afin de renforcer les équipes de DEEP au sein de son département Customer Support & Operations, nous recherchons actuellement un(e) Linux System Engineer (m/f/n) à temps plein. Vos missionsInstaller, configurer et maintenir les systèmes et les services.Investiguer, diagnostiquer et résoudre les problèmes liés aux systèmes et services pour...

  • DevOps Engineer

    il y a 2 jours


    Luxembourg, Luxembourg District ARHS Cube Temps plein

    Job DescriptionARHS Group, part of Accenture, is looking for an experienced DevOps Engineer to strengthen our team in Luxembourg. In this role, you’ll be responsible for ensuring smooth operations across production environments, managing deployments, and supporting automation and IT risk management initiatives.THE WORK:• Oversee day-to-day operational...

  • DevOps Engineer

    il y a 17 heures


    Luxembourg, Luxembourg District ARHS Cube Temps plein

    Job DescriptionARHS Group, part of Accenture, is looking for an experienced DevOps Engineer to strengthen our team in Luxembourg. In this role, you’ll be responsible for ensuring smooth operations across production environments, managing deployments, and supporting automation and IT risk management initiatives.THE WORK:• Oversee day-to-day operational...

  • DevSecOps Engineer

    il y a 2 jours


    Luxembourg, Luxembourg District ARHS Developments Luxembourg Temps plein

    Company DescriptionArηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from...

Luxembourg-Desktop Support Engineer- L2

il y a 4 jours


Luxembourg, Luxembourg Solutionix Global Services Temps plein

180 Euro/day rate

3 Visits /week (Every Monday, Tuesday, Wednesday)

Freelance Contact

Site : Alliance Bernstein, 2-4 Rue Eugène Ruppert, Cessange Luxembourg

Job description:

Responsibilities

Respond to user inquiries regarding computer software or hardware operation to resolve problems.

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

Refer major hardware or software problems or defective products to vendors or technicians for service.

Conduct regular software and hardware updates and ensure optimal performance of all devices.

Provide advanced troubleshooting and resolution for desktop, laptop, and peripheral issues.

Respond to and manage escalated support tickets, ensuring timely resolution.

Install, configure, and maintain software and hardware components.

Assist in the setup and support of network-related issues.

Document support processes and resolutions in the ticketing system.

Collaborate with other IT teams to resolve issues and improve support processes.

Maintain knowledge of current IT trends and technologies.

Qualifications

Strong understanding of computer hardware, software, and networks.

Ability to troubleshoot and resolve advanced technical issues.

Excellent communication and interpersonal skills.

Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.

Skills

Windows operating systems

Mac OS

Active Directory

Intune and Auto Pilot

Microsoft Office Suite

Remote desktop tools

Network troubleshooting

Hardware diagnostics and repair

ITIL framework

Job Types: Full-time, Contract

Pay: €180.00 per day