Client Services Manager

il y a 12 heures

Luxembourg Next Gate Tech Temps plein

**What You Will Do**:
**What You Will Do**
- Understand clients’ technology, operational infrastructure, fund structure and business vision
- Identify, and communicate clients’ requests/needs to various business functions, operational and support teams to deliver on client expectations
- Centralize within JIRA client requests in relation to the platform enhancements, new features or additional needs, in collaboration with the CRM
- Compile periodic board reports, Key Performance Indicators and scorecards for clients, organizing operational due diligence reviews on a regular basis to address questions, comments, and open points
- Review risk logs and support, coordinate and communicate incident resolution as necessary

**What YOU will bring to the team**
- Minimum 5 years of relevant experience in the Asset Management industry, with a deep understanding of all aspects of the fund life cycle
- Demonstrated client experience management/service leadership experience coupled with excellent communication and interpersonal skills
- A team player who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care
- Excellent solutions-based problem solving skills to support clients’ needs
- Organized and methodical in customer approach actions, with the ability to multitask effectively
- Bilingual in English and French is strongly preferred

**Why us?**:
**Who We Are**
Next Gate Tech provides a Saas platform to financial institutions which leverages the latest cloud technologies and machine learning algorithms to provide our clients with automated data management and smart analytics.

**What We Offer You**
- 26+2 vacation days, employer supported volunteering, and comprehensive health care coverage
- Professional and Personality Development to expand your skills, enhance your expertise, and maximize your potential at the cutting-edge of its industry
- A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- A flexible, hybrid work model for all corporate roles
- Next Gate Tech is an equal opportunity employer _and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs.

**About us**:
Next Gate Tech leverages the latest cloud technology, to give our clients, all their data from multiple unharmonized/unstructured sources, as one consistent, consolidated, and independent source enabling them to streamline their day-to-day processes. Through our analytics tools we provide automated NAV Oversight, Risk Oversight, ESG oversightIn summary we help drive efficiency and reduce risk, by eliminating the need for multiple point solutions and legacy databases enabling firms to manage their governance and controls independently and consistently, while lowering their technology and manual spend.

  • Client Service Management

    il y a 1 semaine

    Luxembourg LRI Invest S.A. Temps plein

    The - **Apex group** is looking for an - **Administrator in Client Service Management **in one of our legal entities, FundRock - LIS S.A. This full-time Administrator role is based in Luxembourg and comes with a favourable salary and benefits package, including flexible working.As an **Administrator in Client Service Management**, you will prepare investor...

  • Client Service Manager

    il y a 2 semaines

    Luxembourg, Luxembourg Schroders Temps plein

    DescriptionAbout SchrodersSchroders is a global investment manager which helps institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.Our purpose is to provide excellent investment performance to our clients through active management. By serving clients, we serve...

  • AIFM - Client Service Manager

    il y a 6 jours

    Luxembourg, Luxembourg Apex Group Ltd Temps plein

    FundRock LIS S.A. is a successful third-party UCITS management company and AIFM headquartered in Luxembourg and with an office in Dublin, delivering fund solutions to renowned investment managers and fund initiators.Founded in 2011, we focus on private equity, real estate, infrastructure and debt asset classes. Today we are the leading third-party AIFM in...

  • AIFM - Client Service Manager

    il y a 5 jours

    Luxembourg, Airport Centre Apex Group Temps plein

    FundRock LIS S.A. is a successful third-party UCITS management company and AIFM headquartered in Luxembourg and with an office in Dublin, delivering fund solutions to renowned investment managers and fund initiators.Founded in 2011, we focus on private equity, real estate, infrastructure and debt asset classes. Today we are the leading third-party AIFM in...

  • Client Service Management, Officer Level

    il y a 4 jours

    Luxembourg State Street Corporation Temps plein

    State Street Corporation LuxembourgPosted 1 day ago Permanent Competitive - Client Service Management, Officer Level **INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)** IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and...

  • Client Service Manager

    il y a 1 semaine

    Luxembourg BKN Capital SA Temps plein

    **Who we are** BKN Capital S.A. is an authorised Alternative Investment Fund Manager (AIFM) specialised in building, operating and distributing Alternative Investment Funds. We deliver turnkey fund solutions for investments in a complex regulatory environment. Based in Luxembourg, we are a premium provider of independent fund management services for...

  • Client Service Manager

    il y a 2 jours

    Luxembourg Northern Trust Corp. Temps plein

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...

  • Internship - Client Account Manager Within Fso - Client Services

    il y a 2 semaines

    Luxembourg UBS Temps plein

    Luxembourg - Finance, Financial Advisors - Global Wealth Management **Job Reference #** - 314978BR **City** - Luxembourg **Your role** - Are you ready to proactively go the extra mile with us to help clients? Are you focused on details, even when under pressure? We’re looking for a trainee to support our Client Services department within the Front...

  • Client Service Management, Senior Associate Level

    il y a 1 semaine

    Luxembourg State Street Temps plein

    INTERNATIONAL FINANCIAL DATA SERVICES (IFDS) IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation. IFDSL services and...

  • Client Service Manager, Assistant Vice President

    il y a 1 semaine

    Luxembourg State Street Temps plein

    INTERNATIONAL FINANCIAL DATA SERVICES (IFDS) A People Company IFDS’ best asset is its people. We have a great pool of talent surrounded by experienced senior teams and we care about our people. At IFDS, we continuously invest in our people by offering training, mobility opportunity, mentoring, and we support and nurture them in their career development....