Training Management Assistant
il y a 5 jours
**Location**:
Luxembourg, Luxembourg
**Security Clearance**:
n/a
**INTRODUCTION**:
EUROCONTROL’s Aviation Learning Centre (EUROCONTROL ALC), based in Luxembourg, is primarily concerned with providing operational, technical and managerial training to Air Traffic Management (ATM) staff in the EUROCONTROL Member States. These activities include the development and delivery of classroom, virtual and e-learning courses as well as webinars and workshops.
The EUROCONTROL Aviation Learning Centre is seeking time based support for its training activities. The work consists in:
- General administrative support: help with day to day administrative task of the centre (e.g. online purchases, entering a purchase requisition, mission requests, document management, meeting planning);
- Student technical support: solve first level requests (e.g. login problems, request for generic information) or dispatch messages to relevant people;
- Instructor support: support of Instructors in the training delivery and development process (e.g. coordination, review and update of course information, attendance tracking and up course reports);
- Contract coordination: process customer requests for services and coordinate with internal services to ensure a smooth service delivery;
This contract will contribute to the operation of our processes in compliance with ISO9001 requirements and help EUROCONTROL personnel focus on core content. This support is expected to reinforce ALC efficiency of our support processes.
To support the delivery of its training activities, EUROCONTROL ALC is using a wide series of tools. Amongst other:
- Learning Zone: ALC Learning Management System (LMS). Learning Zone is the main portal used by students to register on courses, access information, take exams. It is also used as back-end training management platform to coordinate the maintenance of course information, the delivery of courses and the collection of information along the process.
- Training Material Management System (TMMS): TMMS is a Share Point site to manage course material. This include presentations, timetables but also cover course reports and other associated course documentation processes.
- ALC Team and channels: a teams in the Microsoft Teams environment. This teams and its subsequent channels are used to share information, documents and structure projects associated with ALC activities
EDUCATIONAL REQUIREMENTS
**1. Mandatory**: University Degree of at least 3 years and one year of relevant professional experience.
TECHNICAL/PROFESSIONAL QUALIFICATION
Mandatory Requirements
Desirable requirements
OTHER MANDATORY REQUIREMENTS (PERSONAL CHARACTERISTICS)
Vector Synergy Sp. z o.o. ul. Marcelińska 90, 60-324 Poznań, Poland NIP: PL7811857270, REGON: 301575740, KRS: 0000369575
Registered in the Register of Entrepreneurs of the National Court Register (KRS) maintained by the District Court in Poznań - Nowe Miasto and Wilda, 8th Commercial Division of the National Court Register. Share capital: PLN 73,500.00, fully paid
**TEL**: +48 616 684 500, FAX: +48 616 684 501
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