Transfer Agency Manager
il y a 2 semaines
**Overview**: The team Manager is responsible for the day to day running of the team which primarily includes managing the daily workflow and staff schedules, in addition to providing assistance to staff members for escalation items. The Manager will report directly to the Transfer Agency Senior Manager (VP). **Responsibilities**: - Management of the daily workflow within the team to ensure all work is completed in accordance with client SLA's and internal Citi policies and procedures. - Ensure the team operates effectively within the TA and Fund Operations structure, building strong working relationships. - Ensure the team maintains up to date, written procedures for all the team's responsibilities and actively monitor that these are adhered to. - Play a lead role in formulating new procedures and controls for existing and new business including implementation of approved procedures in a controlled manner within the operations team - Ensure the staff levels within the team are adequate to meet the team's responsibilities, effectively managing annual leave, cross training requirements and recruitment, escalating any resource issues - Build trusted working relationships with the TA clients serviced within the team, which includes active participation in client meetings. - Play an active role in the on boarding of new clients and in the development of new initiatives for existing clients - Manage and mentor your direct reports, actively engaging with them through team and individual meetings and the staff performance process - To work with the team, internal departments on any allocated projects. - Achievement of monthly KPIs - Responsible for executing and completing projects within the department. **Knowledge/Skills**: - Experience in completing operational rebate processes across multiple products - Demonstrate a detailed working knowledge of dividends and/or payments - Experience developing and managing relationships with internal contacts and clients. - Ability to review and resolve complex issues working under pressure meeting challenging deadlines - Strong analytical skills. - Working as part of a team to meet common objectives - Ability to identify process and service improvements. - Strong written and verbal communication skills. - A flexible and team orientated approach to work **Education**: - Bachelor’s/University degree or equivalent experience - **Job Family Group**: Operations - Transaction Services - **Job Family**: Cash Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Business Analyst
il y a 2 semaines
Bertrange, Luxembourg Citi Temps plein**Team/Function Overview**: The role will work within Change Management Team and assist in Projects relating to Transfer Agency. The role will involve working with the stakeholders and Project Managers through all stages of the project lifecycle. Work and performance of all teams in the area are directly affected by the performance of the individual. **Role...
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Transfer Agency Aml Lead
il y a 2 semaines
Bertrange, Luxembourg Citigroup Temps pleinThe role holder will form part of the Global Transfer Agency Management team. The role holder will be expected to make decisions in that capacity and actively participate in the management of the overall global transfer agency operations and contribute to the management, strategic planning and direction of the overall Global Transfer Agency Operations. In...
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Transfer Agency Aml Operations
il y a 1 jour
Bertrange, Luxembourg Citi Temps plein**Responsibilities**: - Provide expert TA KYC AML Operations input for deliverables from internal and external clients and vendors - Contribute to strategic project and provide feedback for all project related activities as directed - liaison with the change team - contribution to the process review, procedures write up, testing - Contribute to the...
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Digital Transfer Agency Aml
il y a 1 jour
Bertrange, Luxembourg Citi Temps pleinThe Digital TA AML Operations Vice-president will be part of the Digital TA project team in order to define the TA digital operating model and its implementation across EMEA. This is Vice-President role. **Responsibilities**: - Contribute to the definition of the target operating model for a Digital TA KYC/AML Operations experience to ensure the regualtions...
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Transfer Agency Aml/kyc Analyst
il y a 2 semaines
Bertrange, Luxembourg Citi Temps plein**Overview of Citi**: Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and...
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Transfer Agency Aml Operations Officer
il y a 2 semaines
Bertrange, Luxembourg Citi Temps plein**Overview of Citi**: Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and...
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Fund Accounting Assistant Manager
il y a 3 jours
Bertrange, Luxembourg Citi Temps plein**Overview of Citi**: Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and...
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Service Senior Analyst
il y a 6 jours
Bertrange, Luxembourg Citi Temps plein 60.000 € - 120.000 € par anWe are in the process of establishing a new CitiService function as part of the Bank's strategic focus to deliver a premium client experience and seeking to recruit a client focused Assistant Vice President to support Investor Services Operations, who will contribute to the newly formed CitiService function and team in EMEA, as well as supporting some senior...
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Senior Service Delivery Manager
il y a 1 semaine
Bertrange, Luxembourg Proximus Luxembourg Temps plein 60.000 € - 120.000 € par anYour mission:TheSenior Service Delivery Manageris responsible for supervising and coordinating activities in the execution of a services contract (or multiple contracts depending on the volume and complexity of the services provided).Main responsibilities:Own and oversee client commitmentsCreate and maintain the functional teamCreate and maintain the client...
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Director - Asset Management Sales, Securities Services
il y a 2 semaines
Bertrange, Luxembourg Citi Temps plein**Role overview**: - To be responsible for the business development of Citi’s Securities Services business to Asset Management clients with a specific focus on Luxembourg fund complexes - To own the origination plan and its execution focused on driving Securities Services mandates with Asset Managers operating Luxembourg funds - Grow the revenue and net...