Application Support Specialist

il y a 1 semaine


Luxembourg CTG IT Solutions Temps plein

CTG is an international IT solutions and services company, back over 50 years of experience.
CTG IT Solutions, part of the CTG Group is dedicated specifically to the European Institutions. More than 200 colleagues are working within multicultural teams in Brussels, Luxembourg, and Strasbourg.
We provide to the European Institutions all kind of IT services, such as IT Service Management (ITSM) like Service Desk and Helpdesk or infrastructure services, but also Application Solutions (Analysis, Development, Maintenance & Project Management) and Test Management. No fewer than 27 nationalities share their expertise and learn from each other.
Our goal? Keep on growing, in a serene and pragmatic way, preserving our philosophy of proximity and cooperation. Certified “Best Workplace in 2021”, we advocate multiculturalism, regular monitoring and open communication.
Our projects with European Institutions are unique. You are an IT professional looking for a challenging position in an international and multi-cultural environment ? Join CTG As your career evolves, you will receive steady support from a well-established and growing company, that is seeking your talent
We are seeking a dynamic Application Support Specialist to join our team, working alongside a prestigious European Institution based in Luxembourg.
**Your tasks**:
Provide on-site IT support to users, ensuring quick resolution of technical issues.
Deliver hands-on support for desktops, laptops, smartphones, and tablets.
Assist with the setup, troubleshooting, and maintenance of video conferencing systems.
Support and optimize solutions based on Microsoft Power Automate Desktop.
Document incidents, resolutions, and best practices.
Collaborate with other IT teams to improve processes and enhance user experience.
**Your profile**:
**Proven IT support experience**: minimum 3 years
Strong background in Application Support.
Excellent knowledge of end-user devices (desktop, laptop, smartphone, tablet).
Experience with video conferencing technologies.
Good knowledge of Microsoft Power Automate Desktop.
Fluent in French and English (both written and spoken).
Strong communication skills, user-oriented mindset, ability to work independently and within a team.
An ITILV4 certification is a prerequisite (we provide the opportunity to obtain the certification prior to the commencement date).
**Offer**:
An attractive salary package with or without a company car
5 additional vacation days each year
A dedicated training program with personal development plans
Extra-legal advantages (IT material, banks,...)
**Regular events with the CTG team**: learning lunchs, team buildings, fun events, Xmas, Marathons,...
Please note that a criminal record check will be required for this position.
Discover the exciting opportunities that await you at CTG IT Solutions, where your IT expertise meets a world of possibilities



  • Luxembourg, Luxembourg NSI Temps plein

    Description de l'offre d'emploiAfin de renforcer nos équipes, nous sommes à la recherche d'un Application Packaging Specialist parlant français et anglais.Vos principales responsabilités :Gestion du store applicatif interne : analyse des demandes, récupération des paquets via le portail groupe, tests et validation utilisateurs.Coordonner les activités...

  • IT Support Specialist

    il y a 3 jours


    Luxembourg, Luxembourg Ancorius Temps plein

    Job SummaryAs an IT Support Specialist at Ancorius, you will be the first point of contact for IT support within the company and for customers using our IT platforms. Working in a fully cloud-based environment (Office 365, Azure, Odoo, and mainstream Luxembourg fiduciary applications such as BOB, Camele'on, and others), you will ensure that employees and...

  • IT Operations

    il y a 3 jours


    Luxembourg Black Pen Recruitment Temps plein

    Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational...


  • Luxembourg Sogeti Temps plein

    SOGETI is looking for a talented and driven **Application Production Support** to join our company. **Your challenge**: - IT Incident management and problem management; - To monitor the IT Production; - Service level management and IT reporting to the IT management; - Technical workarounds implementation. **Your responsabilities**: - Proactively detect...

  • Application Support Officer

    il y a 2 semaines


    Luxembourg Cronos Europa Temps plein

    We are currently looking for a “**Application Support Officer**” to strengthen the Cronos Europa team. This job involves providing user support and guidance, including handling user requests, incidents, and bug reports, and ensuring smooth communication through various channels such as a functional mailbox, wiki, and social...

  • Voip Specialist

    il y a 2 jours


    Luxembourg CTG IT Solutions Temps plein

    CTG is an international IT solutions and services company, back over 50 years of experience. CTG IT Solutions, part of the CTG Group is dedicated specifically to the European Institutions. More than 200 colleagues are working within multicultural teams in Brussels, Luxembourg, and Strasbourg. We provide to the European Institutions all kind of IT services,...


  • Luxembourg, Luxembourg Create Your Own Career Temps plein 30.000 € - 50.000 € par an

    .Your ResponsibilitiesDuring the internship in Luxembourg, our students participate and learn (training on and off the job) about different day to day operations of this department. Under the mentorship of our experts, the daily student challenges are: Monitoring: Daily monitoring of Referenced financial applications (SAP ERP, Kyriba, SAP FC, eExpenses,...

  • Tech Support Specialist

    il y a 1 semaine


    Luxembourg Artec Group Temps plein

    Artec 3D is the creator of professional 3D scanners and software used by some of the world’s top-tier companies: Apple, Tesla, Google, NASA, Nike, Toyota, and others. We are looking for a support specialist for our team in Luxembourg or Montenegro. If you love communicating and have the necessary skills to help people and create small technical miracles -...


  • Luxembourg, Luxembourg H-TECH SUPPORTS Temps plein 45.000 € - 60.000 € par an

    Job Summary:We are seeking a skilled Desktop Support Engineer (Level 2) to provide advanced technical support to end-users and ensure the smooth operation of IT systems. The ideal candidate will handle escalated technical issues, perform troubleshooting on hardware and software, manage system installations and configurations, and maintain a high standard of...


  • Luxembourg, Luxembourg Datawords Temps plein 40.000 € - 60.000 € par an

    Vanksen / Spontaneous ApplicationSpecialists in communications and digital marketing, our teams of enthusiasts have been using their skills in synergy for over 20 years to help brands achieve their full potential, locally or internationally, thanks to digital.Not content with sharing open-space or Teams with colleagues whose passions are as varied as they...