Service Design Manager

il y a 2 jours


Luxembourg Cronos Europa Temps plein

**Missions**:

- Service Design / Management:

- Implement an efficient, effective, and repeatable process for new or updated services to make sure they can be managed, operated, and supported with the requirements and constraints of the European Parliament’s environment
- Define the Service Design Package for any new service or major update of an existing one
- Coordinate the Service Design activities with the client and OPERATIONS services and TRANSITION services to ease the transition of new or updated services
- Ensure the set-up and follow-up of SLAs with business partners
- Meet with the governance to define and implement contract objectives
- Act as IT Team Manager
- Manage a team of 5 experts covering the IT Service continuity, Service Level, Capacity, Availability and Information Security Management processes
- Organize the work of the team according to priorities set by the client in line with the implementation of the ITIL processes as defined for the contract
- Ensure the follow-up on business Continuity, to manage interruptions and limit their impact through proactive measures

**Profile**:

- Experienced Project manager enabling the design of ICT infrastructure services
- Familiar with all phases of project management, able to work with people of diverse backgrounds, understand quality control concepts and develop creative and innovative ways to improve processes
- Highly autonomous, multitasking, result oriented and stress resilient
- Strong written and oral communication abilities, fluent in English
- ITIL Foundation V3.0 (or above) certified
- Knowledge of diverse business processes in IT field.
- Analytical, communication and organizational skills
- Detail-oriented problem-solvers able to employ leadership, critical thinking and time management skills


  • Graphic Design Manager

    il y a 2 jours


    Luxembourg KPMG Luxembourg Temps plein

    KPMG Luxembourg combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet business challenges and respond with solutions. As a leading Tax firm with more than 1,800 employees and more than 70 nationalities in Luxembourg, we know that our strength and capability come from our people, their experiences, culture and...


  • Luxembourg, Luxembourg Amazon Temps plein 90.000 € - 120.000 € par an

    DESCRIPTIONAre you passionate about applying modern technologies to solve complex challenges within one of Amazon's most significant and fastest-growing businesses? If so, Amazon's International Seller Services team has an exciting opportunity for you. The International Seller Services organization develops solutions, including the software platform and...


  • Luxembourg, Luxembourg Amazon Temps plein 60.000 € - 90.000 € par an

    Are you passionate about applying modern technologies to solve complex challenges within one of Amazon's most significant and fastest-growing businesses? If so, Amazon's International Seller Services team has an exciting opportunity for you.The International Seller Services organization develops solutions, including the software platform and applications...


  • Luxembourg, Luxembourg Amazon Temps plein 90.000 € - 120.000 € par an

    Are you passionate about applying modern technologies to solve complex challenges within one of Amazon's most significant and fastest-growing businesses? If so, Amazon's International Seller Services team has an exciting opportunity for you.The International Seller Services organization develops solutions, including the software platform and applications...


  • Luxembourg CSC (Corporation Service Company) Temps plein

    **Senior Manager legal & Corporate Services** **Intertrust Luxembourg** **40h/week** **Hybrid As a Senior Manager Legal & Corporate Services at Intertrust you have the opportunity to lead a dynamic team of passionate and talented people. Your responsibilities as a core member of the team will be incredibly diverse and include strategy, structuring and...

  • Sr Design Program Manager

    il y a 4 jours


    Luxembourg Amazon EU Sarl - A84 Temps plein

    Bachelor’s degree in architecture, construction management, engineering, or a related field - 10+ years experience in architecture and program management - Project management experience from design phase through implementation and operation - Knowledge of primary building systems on industrial projects— foundations, primary building structure and walls,...

  • Interaction Designer

    il y a 6 jours


    Luxembourg Sopra Steria PSF Luxembourg Temps plein

    **Sopra Steria Group**, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed and delivering utmost quality and performance in the services provided, Sopra Steria Group...

  • Design Lead

    il y a 4 jours


    Luxembourg Byborg Enterprises Temps plein

    **Welcome to Byborg!**As a leader in IT and streaming solutions, we specialize in delivering high-quality services that offer premium online experiences. Headquartered in Luxembourg and operating globally, our company is proud of its diversity, with over 40 different nationalities working side by side. Since its launch, our flagship product has led the...


  • Luxembourg Amazon EU SARL Temps plein

    Bachelor’s degree in Mechanical/Industrial/Process Engineering or related STEM field is required; or 2+ years of relevant Amazon experience. - experience in Design/Innovation, Research & Development, Manufacturing/Process/Industrial Engineering, or related fields. - Experience in technical leadership for large-scale engineering projects - Experience with...


  • Luxembourg CSC (Corporation Service Company) Temps plein

    **Ready to change how business gets done? **_So are we. _** **Manager, Legal and Corporate Services** **Strassen, Luxembourg** **Monday to Friday 8 to** **There is limited sponsorship available for this position. Time on-site or time zone may be necessary based on business need.** **Some of the things you will be doing**: - Managing a portfolio of...