International IT Services Specialist

il y a 1 semaine

Luxembourg, Luxembourg NSI Temps plein
Job description

To reinforce our teams, we are looking for an International IT Services Specilist speaking french and english.

Your main responsibilities:

Provide support for Microsoft technologies: Windows 11, Office 365, Teams

Manage Mobile Device Management for iOS and Android

Assist in managing and maintaining network infrastructure under Level 3 supervision and perform 2nd-level troubleshooting

Maintain and update the network and system CMDB (NetBox)

Manage and maintain systems infrastructure in collaboration with the Systems Team (ESX)

Manage and maintain the printing infrastructure

Install and configure laptops, desktops, servers, switches, and perform patching work

Troubleshoot and replace laptops, desktops, and components

Support Citrix environments (XenApp, XenDesktop)

Maintain and update software and hardware inventory

Assist in budget preparation, manage contracts, and negotiate with local vendors

Oversee contractor installations and maintenance during office moves, shutdown and opening operations

Advise users on hardware and software usage

Provide support to the bank's Independent Asset Managers in the region

Create, update, and maintain documentation and internal wiki

Participate in implementation and deployment of group projects

Contribute to the Business Continuity Plan and act as a point of contact during BCP invocation

Job requirements

Your profile:

You have at least 5 years of experience in a similar position

Diploma: Degree in Computer Science, Engineering or relevant field

Fluent in french and english

Technical Skills:

Excellent command in installing, maintaining and troubleshooting computers running Windows 11

Excellent command of Office 365, Teams

Excellent command of Apple and Android mobile devices

Strong knowledge of the OSI model and Enterprise Network Infrastructure

Knowledge in Project Management of IT Infrastructure Projects

Relevant certification from advantage (MS-700, CCNA, ITIL…)

Soft Skills:

Willingness to continuously learn and high interest in new technologies

High readiness to get things done

Very good organization skills and ability to work independently and to be a great team player

Strong service orientation and excellent communication skills

If at the end of the recruitment process your application is successful, you will be asked for a criminal record.

What is offered :

Take the opportunity to join our "NSI family", where human values remain at the heart of our priorities

Permanent contract

Training courses

Dynamic and innovative environment

Be in the position to open your career perspectives

Competitive salary package

If you do not receive any answer within around 20 days, you should consider that we cannot proceed with your application.

#NSILuxembourgPSF

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