International IT Services Specialist
il y a 1 semaine
To reinforce our teams, we are looking for an International IT Services Specilist speaking french and english.
Your main responsibilities:
Provide support for Microsoft technologies: Windows 11, Office 365, Teams
Manage Mobile Device Management for iOS and Android
Assist in managing and maintaining network infrastructure under Level 3 supervision and perform 2nd-level troubleshooting
Maintain and update the network and system CMDB (NetBox)
Manage and maintain systems infrastructure in collaboration with the Systems Team (ESX)
Manage and maintain the printing infrastructure
Install and configure laptops, desktops, servers, switches, and perform patching work
Troubleshoot and replace laptops, desktops, and components
Support Citrix environments (XenApp, XenDesktop)
Maintain and update software and hardware inventory
Assist in budget preparation, manage contracts, and negotiate with local vendors
Oversee contractor installations and maintenance during office moves, shutdown and opening operations
Advise users on hardware and software usage
Provide support to the bank's Independent Asset Managers in the region
Create, update, and maintain documentation and internal wiki
Participate in implementation and deployment of group projects
Contribute to the Business Continuity Plan and act as a point of contact during BCP invocation
Job requirementsYour profile:
You have at least 5 years of experience in a similar position
Diploma: Degree in Computer Science, Engineering or relevant field
Fluent in french and english
Technical Skills:
Excellent command in installing, maintaining and troubleshooting computers running Windows 11
Excellent command of Office 365, Teams
Excellent command of Apple and Android mobile devices
Strong knowledge of the OSI model and Enterprise Network Infrastructure
Knowledge in Project Management of IT Infrastructure Projects
Relevant certification from advantage (MS-700, CCNA, ITIL…)
Soft Skills:
Willingness to continuously learn and high interest in new technologies
High readiness to get things done
Very good organization skills and ability to work independently and to be a great team player
Strong service orientation and excellent communication skills
If at the end of the recruitment process your application is successful, you will be asked for a criminal record.
What is offered :
Take the opportunity to join our "NSI family", where human values remain at the heart of our priorities
Permanent contract
Training courses
Dynamic and innovative environment
Be in the position to open your career perspectives
Competitive salary package
If you do not receive any answer within around 20 days, you should consider that we cannot proceed with your application.
#NSILuxembourgPSF
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