Junior Relationship Support Officer

il y a 1 jour

Luxembourg, Luxembourg Deutsche Börse Group Temps plein

Your area of work:

The area is responsible for: Protecting and developing the revenue generated from Clearstream's global client base in over 110 countries and across more than 1,000 client relationships; Managing global client relationships across Clearstream through our network of international offices; Working with colleagues across Deutsche Börse Group to coordinate our strategic Group relationships.

Your responsibilities:

The successful candidate will be responsible for providing a strong support to the Relationship Manager in his mission to looking after customers in Northern Europe and assist them with their business requirements by offering the best solution possible.

  • Assist managing the relationships with customers

  • Help performing regular KYC checks

  • Ensure strong day-to-day service level. Support the Relationship Manager/Relationship Director in the query solving and administration process, including contractual reviews and due-diligence visits

  • Support projects in the organization

  • Support and involve Product Management in their aim to deliver new and enhanced products offerings

Your profile:

  • University degree in business studies or comparable qualification

  • 1-2 years Client Management experience in post trade services or similar

  • Goal oriented, team player and customer focussed

  • Good presentation and communication skills

  • Proficiency (negotiation level) in written and spoken French and English

  • Additional languages would be considered an advantage

  • Dedication, flexibility as well as competent handling of MS Office applications round out your profile.

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