Key Account Manager – Strategic Mobility Clients
il y a 6 jours
Key Account Manager – Strategic Mobility Clients (CFL, Communes & School Transport)
Bascharage | Permanent contract | Sales-Lentz
Own and Develop Strategic Mobility Partnerships
Sales-Lentz is hiring a
Key Account Manager
to manage and develop relationships with key national and local mobility stakeholders, with a primary focus on
CFL
,
Luxembourgish communes
, and
School Transport partners
.
As part of the
Client Services Management Team
, you will combine strategic relationship ownership, operational follow-up, and financial performance management. This role is central to ensuring contract stability, client satisfaction, and long-term profitability across these strategic client segments.
Your Responsibilities
- Maintain and strengthen relationships with
CFL stakeholders, commune representatives, and School Transport decision-makers
. - Act as the primary day-to-day contact for assigned strategic clients.
- Ensure strong field presence through regular meetings and
commune visits
. - Build long-term trust through structured and consistent communication.
- Monitor and manage
account P&L performance
to ensure long-term contract sustainability. - Identify risks and improvement levers impacting margin and service quality.
- Support pricing discussions, renewals, and contract evolution with financial and operational insight.
- Ensure strong operational follow-up on service delivery, incidents, and client feedback.
- Coordinate closely with Operations, Planning, and Finance to ensure alignment between service delivery and contractual commitments.
- Provide market and client intelligence to support commercial and operational strategy.
What We're Looking For
- 5–10 years of experience in
Key Account Management, Client Services, or Strategic Client Relationship roles
. - Strong ability to manage
complex institutional and multi-stakeholder environments
. - Solid financial understanding — comfortable working with
P&L logic, cost drivers, and margin analysis
. - Structured, reliable, and solution-oriented mindset.
- Comfortable balancing
field presence, operational follow-up, and strategic client discussions
. - Fluent in
French and English
. Luxembourgish is a strong asset.
What We Offer
- A Key Account role covering
national and local strategic mobility clients
. - Membership in the Client Services Management Team.
- High internal visibility and direct exposure to major national and local stakeholders.
- Competitive compensation package including company car allowance.
- Flexible working environment within a leading mobility company.
-
Key Account Manager – Strategic Mobility Clients
il y a 6 jours
Bascharage, Capellen, Luxembourg SLG Temps pleinKey Account Manager – Strategic Mobility Clients (CFL, Communes & School Transport)Bascharage | Permanent contract | Sales-LentzOwn and Develop Strategic Mobility PartnershipsSales-Lentz is hiring a Key Account Manager to manage and develop relationships with key national and local mobility stakeholders, with a primary focus on CFL, School Transportation,...
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